Senior Human Factors Engineer
Intuitive - Sunnyvale, California, United States, 94087
Work at Intuitive
Overview
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Overview
Primary Function of Position:
As part of the product development groups at Intuitive, the Sr. Human Factors Engineer works closely with UX teams, interaction designers, visual designers, industrial designers, clinical engineers, system and software engineers, technical product managers, and other key teams. The Sr. Human Factors Engineer is a crucial contributor to inform and guide the development of new products, ensuring they are feasible, viable, and desirable. As a member of new and sustaining product development project teams, the Sr. Human Factors Engineer leads as a key stakeholder within a creative and structured process to conduct user research, analyze use-related risks, and perform usability testing of products before launch. They are primarily responsible for evaluating product designs with end-user test participants, creating usability risk analyses, and conducting final usability validation studies and reports. The Sr. Human Factors Engineer also collaborates with regulatory, quality, and design control groups to produce the usability engineering documentation required for submission to medical device regulatory agencies. This role is assigned to the Future Forward Business Unit but may work with any of the five related business units focused on specific product platforms and services within Intuitive. The Sr. Human Factors Engineer reports to the Human Factors Manager of Future Forward. Brief descriptions of each business unit are as follows: Digital Business Unit:
Focuses on user experience with software and web-based products integrated with all Intuitive products. ION System Business Unit:
Supports the development of systems, software, and instruments for pulmonary/endoluminal treatment modalities. Da Vinci Multiport RAS Business Unit:
Supports multi-generational products including robotic systems, instruments, and accessories, focusing on user interface, workflow, and safety. Da Vinci Single Port RAS Business Unit:
Supports new and sustaining product development on the emerging Da Vinci SP platform. Future Forward Business Unit:
Supports long-term investment in transformational clinical technologies. Roles and Responsibilities:
Research:
Plan, collect, and synthesize insights on how users interact with products through interviews, simulations, observations, task analyses, and persona development. Support longitudinal research on cognitive, behavioral, and ergonomic human factors topics. Design:
Contribute to workflow and user interface designs, recommending solutions to mitigate errors and improve usability. Develop usability requirements for user interface design, training, and labeling. Assist in creating and revising user-interface requirement documents. Advocate for the clinical caregiver experience, balancing user needs and business goals. Test:
Design, execute, and report on usability evaluations at various development stages, including validation testing. Engage with end-users across international markets to gather design insights during usability testing. Analyze:
Write clear, concise usability engineering documents for multiple projects. Organize and assess data from field observations, surveys, and testing. Synthesize complex information into reports and presentations for product teams and leadership. Prepare documentation for regulatory submissions and respond to inquiries. Sustain and Improve:
Analyze complaints from on-market products and update usability risk assessments. Stay current with MDR regulations and best practices, advising management on process improvements and regulatory issues. Collaborate:
Lead efforts to create and update usability risk analyses. Represent Human Factors on project teams and coordinate efforts across subsystems. Manage usability activities within projects, providing schedules and updates. Mentor junior engineers and colleagues in usability methods and best practices.
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