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LaSalle Network has partnered with a leading insurance company in seeking a Senior Manager of Strategy & Operations to join their Growth Marketing team. This Senior Manager of Strategy & Operations will be responsible for evaluating performance metrics, identifying opportunities for optimization, and translating data into actionable strategies that drive business growth.
The ideal candidate has a strong background in management consulting, sales strategy, customer retention, and operations-particularly within commerce, consumer subscriptions, and call center environments.
Senior Manager of Strategy & Operations Responsibilities:

• Analyze marketing, sales, and operational performance, identifying what is working well and where improvements can be made
• Develop data-driven strategies to optimize customer acquisition, retention, and engagement
• Partner with cross-functional teams (Marketing, Sales, Finance, and Operations) to drive strategic initiatives and improve efficiency
• Lead forecasting, reporting, and business planning efforts, ensuring alignment with company growth objectives
• Identify operational inefficiencies and implement process improvements to enhance overall effectiveness
• Utilize data and insights to tell a compelling story, influencing decision-making at the leadership level
• Oversee sales strategy and operations, ensuring seamless execution across consumer-facing channels, including subscriptions and call centers
• Provide strategic recommendations based on market trends, competitive analysis, and internal performance metrics

Senior Manager of Strategy & Operations Requirements:

• 7+ years of experience in strategy, operations and sales strategy, preferably in insurance, consumer services or subscription-based businesses
• Background in management consulting, sales operations, or business strategy
• Strong analytical mindset with experience in data analysis, forecasting, and performance measurement
• Proven experience working with call centers, customer retention strategies, and commerce-driven models
• Ability to translate complex data into clear, actionable insights
• Exceptional cross-functional collaboration and stakeholder management skills
• Experience leading and executing high-impact strategic initiatives
• Strong proficiency in Excel, SQL, Tableau or other data visualization and analytics tools

As the Senior Manager of Strategy & Operations , you will play a key role in shaping the future of the Growth Marketing team, using data to drive smarter decisions, optimize operations, and enhance customer engagement. If you thrive in a fast-paced, collaborative environment and have a passion for leveraging insights to fuel business growth, we encourage you to apply to this Senior Manager of Strategy & Operations today.

Thank you,
Lizzy Bann
Principal, Marketing Recruiting
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.