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Senior Solution Engineer (EX)
ZipRecruiter - Waltham, Massachusetts, United States, 02254
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Overview
Job Description
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting space, you're in the right place! We are constantly looking for smart, passionate individuals dedicated to creating great products, designing exceptional experiences, building scalable platforms, and delighting customers. We are seeking Solution Engineers to join our growing GTM team in North America, focusing on our Enterprise business. If you have strong analytical skills and a methodical approach to problem-solving, we want to hear from you. If you're confident and can communicate effectively with diverse audiences, we want to hear from you. If you thrive in a fast-paced, high-growth work environment, then we definitely want to hear from you. Reach out to us, and let's chat! Responsibilities
Collaborating with our Enterprise customers to identify and address their most critical business challenges. Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals. Gathering requirements effectively to clearly define customer problems. Building and presenting compelling demonstrations of Freshworks products. Articulating the value of Freshworks solutions to a variety of audiences. Embracing lifelong learning and continuously developing your skills. Evangelizing the refreshing user experience offered by the Freshworks platform. Qualifications
4-6 years of Solution Engineering experience. Excellent soft skills and presentation abilities; you will rely on these daily! Proven capability to work on cross-functional teams to address business and technical challenges. Strong verbal, written, presentation, and interpersonal communication skills. Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly. Highly driven individuals with a focus on execution and a strong sense of urgency are encouraged to apply. A Bachelor’s degree is preferred but not required. Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is a plus. Availability to work in-office at least three days a week at one of our locations: San Mateo, CA; Boston, MA; Denver, CO; Bellevue, WA. Remote or work-from-home positions are not being considered. Additional Information
This role is based in the greater Boston area, and the expected base salary range for this position is $102,200 to $146,855 USD, depending on experience and qualifications. The actual salary may vary based on factors such as background, training, experience, and market conditions. This pay range is subject to change. Compensation Package:
Base salary + Variable compensation, along with benefits including dental, medical, vision, life insurances, ESPP, flexible PTO, wellness benefits, and parental leave. At Freshworks, we are committed to creating a diverse and inclusive workplace where everyone can find their purpose and passion. We believe diversity enriches our environment and helps us achieve our goals.
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At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting space, you're in the right place! We are constantly looking for smart, passionate individuals dedicated to creating great products, designing exceptional experiences, building scalable platforms, and delighting customers. We are seeking Solution Engineers to join our growing GTM team in North America, focusing on our Enterprise business. If you have strong analytical skills and a methodical approach to problem-solving, we want to hear from you. If you're confident and can communicate effectively with diverse audiences, we want to hear from you. If you thrive in a fast-paced, high-growth work environment, then we definitely want to hear from you. Reach out to us, and let's chat! Responsibilities
Collaborating with our Enterprise customers to identify and address their most critical business challenges. Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals. Gathering requirements effectively to clearly define customer problems. Building and presenting compelling demonstrations of Freshworks products. Articulating the value of Freshworks solutions to a variety of audiences. Embracing lifelong learning and continuously developing your skills. Evangelizing the refreshing user experience offered by the Freshworks platform. Qualifications
4-6 years of Solution Engineering experience. Excellent soft skills and presentation abilities; you will rely on these daily! Proven capability to work on cross-functional teams to address business and technical challenges. Strong verbal, written, presentation, and interpersonal communication skills. Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly. Highly driven individuals with a focus on execution and a strong sense of urgency are encouraged to apply. A Bachelor’s degree is preferred but not required. Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is a plus. Availability to work in-office at least three days a week at one of our locations: San Mateo, CA; Boston, MA; Denver, CO; Bellevue, WA. Remote or work-from-home positions are not being considered. Additional Information
This role is based in the greater Boston area, and the expected base salary range for this position is $102,200 to $146,855 USD, depending on experience and qualifications. The actual salary may vary based on factors such as background, training, experience, and market conditions. This pay range is subject to change. Compensation Package:
Base salary + Variable compensation, along with benefits including dental, medical, vision, life insurances, ESPP, flexible PTO, wellness benefits, and parental leave. At Freshworks, we are committed to creating a diverse and inclusive workplace where everyone can find their purpose and passion. We believe diversity enriches our environment and helps us achieve our goals.
#J-18808-Ljbffr