Associate Director-Outpatient Dialysis
Somatus - Washington, District of Columbia, us, 20022
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Overview
Overview As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you? Showing Up Somatus Strong We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make: Authenticity:
We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say. Collaboration:
We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more. Empowerment:
We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests. Innovation:
We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions. Tenacity:
We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners. Showing Up for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: Flexible Paid Time Off (PTO) Professional Development, CEU, and Tuition Reimbursement Curated Wellness Benefits supporting teammates' physical and mental well-being Community engagement opportunities And more! $5k SIGN ON BONUS! The Associate Director of Out-Patient Services supports Somatus mission, vision, values, and customer service philosophy. He/she will direct and oversee the certification and operations of outpatient facilities, ensuring effective facility operations per all clinical, legal, compliance, and regulatory requirements and programs. Responsibilities Collaborates with the SVP of Dialysis Services/Clinical Services Director of IP/OP Dialysis Operations regarding providing high-quality patient care and compliance with the pertinent company policies and procedures. Responsible for the administration of business operations for outpatient dialysis programs, including directing the functions and actions related to the quality of overall provision of patient care, verification of equipment maintenance, audits, and inventory. Manages profit, loss, and other related financial and clinical aspects for the ICHD programs, ensuring optimal operations to achieve or exceed the budget and key performance indicators. Understanding of P&L, Budgets, and assisting in building Proforma’s. Ability to manage multiple facilities, including Home Therapy Modalities. Implementing and maintaining a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff and pertinent physicians in problem-solving activities meeting regularly to address identified issues. Continually reviewing department operations to ensure compliance with federal and state laws. Develops and maintains strong Medical Director and physician relationships engagement, facilitating staff relationships with physicians, and ensures regular and effective communication with all physicians, including participating in regular meetings with the Medical Director. Supports and drives Somatus quality standards through meeting regulatory requirements and the practice of QAPI, including using the appropriate company QAPI metrics. Works with the Medical Director, SVP of Dialysis Operations, and Director of Dialysis to implement Somatus quality goals and develop specific action plans to achieve Somatus quality. Oversees and monitors the provision of the appropriate training according to Somatus policy to ensure ongoing training with Somatus Educator. Collaborates with Facility Managers or Clinical Coordinators to ensure the delivery of timely treatment and proper adherence to Somatus’ policies and procedures related to adverse events. Ensures all Quality policies and procedures are communicated to and implemented in each program. Maintains integrity of medical records and other Somatus administrative and operational documentation. Complies and assists with all EMR data collection and auditing. Ability to work closely with the Director and Clinical Nurse Manager to manage the day-to-day activities and workload of the facility staff, providing guidance and leadership as appropriate to ensure the effective, efficient, and timely execution of duties. Creates, maintains, and communicates efficient and timely employee schedules according to the program’s staffing needs to ensure adequate staffing. Maintains ongoing communication with staff, including nurses and nephrologists. Provides informal feedback to staff on an ongoing basis and formal feedback in the form of the annual performance evaluation during the performance review process. Obtains feedback and input regarding the staff performance from the Medical Director and Clinical Coordinators and acts on the feedback as appropriate. Maintains written documentation of all disciplinary meetings in accordance with the established personnel policies and confers with Human Resources and the Senior Vice President of Operations regarding the nature of the disciplinary actions. Assists with out-patient employees’ new hire orientation and training and work with Clinical Nurse Managers and Clinical Coordinators to complete mandatory in-services. Ensures appropriate documentation is completed for current licensure, annual in-service, and policy and procedure in-service. Responsible for ensuring all facility employees receive appropriate training according to company policy. Directs the training and guidance to Clinical Nurse Managers to ensure the development of managerial/clinical competencies, providing opportunities for encouraging professional and personal growth. Participates in employee recognition and satisfaction initiatives. Maintains a close working relationship with the Senior Vice President of Operations and corporate office personnel, ensuring appropriate communication of Somatus initiatives, policies, and procedures to the facility. Utilizes knowledge of Somatus services and products to contribute to the growth of the business. Maintains facility environmental integrity and oversees inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution, and competitive pricing. Oversees efficient utilization of medication, laboratory, inventory, supplies, and equipment to achieve supply cost goals following all guidelines. Contributes to the development and revision of any applicable policies and procedures for the facilities and the pertinent updating and maintenance of the related documentation. Directs any necessary information gathering, as required, to support quality outcomes while ensuring adherence to CMS regulations. Responsible for leading all on-site internal and external (State and Federal) surveys. Expectation of condition-free surveys from CMS. Demonstrates ability to work with any patient or staff and does not discriminate on any basis, including, but not limited to, race, gender, disease process, lifestyle, and religious or cultural beliefs. Recognizes and cultivates strategic growth opportunities, performance, and competitive strategies aligned with the company’s mission and value. Supports market growth with an increase of 10-20%. Qualifications Required Education and Experience: Bachelor’s degree in Business Administration. Valid RN license to practice in Virginia. 5 years of related experience, preferably in OP dialysis, population health, ambulatory care, community public health, case or care management, or coordinating care across multiple settings and with multiple providers. Preferred Education and Experience: A Master’s degree or other advanced degree in business, health services, health policy, information technology, or other relevant fields. 6+ years of related experience, preferably in healthcare management experience. Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint) - experience with medical database software. Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision-making. Demonstrated management skills necessary to provide leadership in the supervision of Managers and facility personnel and to ensure the delivery of maximum quality care to all patients. Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
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