Northwestern University US
Temporary Program Coordinator
Northwestern University US - Evanston, Illinois, us, 60208
Work at Northwestern University US
Overview
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Overview
Position:
Temporary Financial Assistant Hours: This is a
full-time
position (
37.5
hours per week 8:30am-5pm) Pay:
$31.95
per hour Campus:
Evanston Campus Approximate start date:
4/28/2025 Approximate end date:
8/29/2025 Northwestern University is seeking a temporary
Program Coordinator
for the
Evanston
campus. About Student Affairs:
Student Affairs at Northwestern University envisions building a just, healthy, and meaningful student learning experience by pursuing equity, justice, and belonging. This work happens with all of us as people holding multiple identities. Through the frame of collective impact, we strive to center the voices, experiences, and needs of our most marginalized communities. Temporary Job Description: This role serves as the primary coordinator for Northwestern Dining and reports directly to the Director of Dining. The Program Coordinator is responsible for providing excellent customer service to our students, staff, faculty, and parents. This role is responsible for the day-to-day administrative operations of dining including serving as the primary contact for email, phone, and website communication. This position will also work with the CBORD Odyssey system for meal plan management and help the Director of Dining with a variety of special projects. Specific Responsibilities Administration Ensure that program/project mission, values, guidelines, policies, and procedures are implemented and maintained. Manages design and development of program databases; compiles and analyzes data; prepares reports. Reviews process and recommends changes to incorporate technology as appropriate into administrative, recruitment, marketing, and educational components. Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives. Acts as liaison to IT to ensure technology systems are properly installed and maintained. Evaluation Observes program sessions and interacts with participants for the purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction. Coordinates the collection, analysis and reporting of required information for surveys, review documents, public information documents, etc. Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates. Implements corrective actions required as a result of surveys or other indicators. Student Support Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc. Advises students regarding admissions, academic, career and development matters. Reads and evaluates admissions files and participates in candidate selection. Interviews and screens applicants. Implement strategy regarding structure, process, and staff support of students in compliance with NU policy. Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.) Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline. Communication, Outreach and Recruitment Develop coordinated, consistent marketing and brand messages. Incorporates social media and networking into program/project aspects as appropriate. Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization. Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project. Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc. Minimum Qualifications: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience. 1 year program/project administration or other relevant experience.
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Temporary Financial Assistant Hours: This is a
full-time
position (
37.5
hours per week 8:30am-5pm) Pay:
$31.95
per hour Campus:
Evanston Campus Approximate start date:
4/28/2025 Approximate end date:
8/29/2025 Northwestern University is seeking a temporary
Program Coordinator
for the
Evanston
campus. About Student Affairs:
Student Affairs at Northwestern University envisions building a just, healthy, and meaningful student learning experience by pursuing equity, justice, and belonging. This work happens with all of us as people holding multiple identities. Through the frame of collective impact, we strive to center the voices, experiences, and needs of our most marginalized communities. Temporary Job Description: This role serves as the primary coordinator for Northwestern Dining and reports directly to the Director of Dining. The Program Coordinator is responsible for providing excellent customer service to our students, staff, faculty, and parents. This role is responsible for the day-to-day administrative operations of dining including serving as the primary contact for email, phone, and website communication. This position will also work with the CBORD Odyssey system for meal plan management and help the Director of Dining with a variety of special projects. Specific Responsibilities Administration Ensure that program/project mission, values, guidelines, policies, and procedures are implemented and maintained. Manages design and development of program databases; compiles and analyzes data; prepares reports. Reviews process and recommends changes to incorporate technology as appropriate into administrative, recruitment, marketing, and educational components. Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives. Acts as liaison to IT to ensure technology systems are properly installed and maintained. Evaluation Observes program sessions and interacts with participants for the purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction. Coordinates the collection, analysis and reporting of required information for surveys, review documents, public information documents, etc. Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates. Implements corrective actions required as a result of surveys or other indicators. Student Support Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc. Advises students regarding admissions, academic, career and development matters. Reads and evaluates admissions files and participates in candidate selection. Interviews and screens applicants. Implement strategy regarding structure, process, and staff support of students in compliance with NU policy. Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.) Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline. Communication, Outreach and Recruitment Develop coordinated, consistent marketing and brand messages. Incorporates social media and networking into program/project aspects as appropriate. Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization. Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project. Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc. Minimum Qualifications: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience. 1 year program/project administration or other relevant experience.
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