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Job Category: External Relations & Employee Experience

The Receptionist, Workplace Associate will support the Workplace team by managing the reception front desk in the building lobby. As the initial point of contact, they will be crucial in providing a smooth experience for employees and visitors. This individual possesses strong administrative skills, exceptional interpersonal communication abilities, and a keen attention to detail, all of which contribute to the efficient and professional operation of the office. They excel in a fast-paced environment, demonstrating resourcefulness, adaptability, and a commitment to providing outstanding service. In addition to managing the front desk in the building lobby, this individual will closely collaborate with the Workplace Programs and Operations team on various projects and initiatives.

What You’ll Do

• Welcome employees and visitors with warmth and professionalism to establish a culture of hospitality.
• Manage all aspects of the visitor management system, including badge issuance, NDAs, and security procedures.
• Manage and monitor the front desk area, ensuring it remains organized, presentable, and secure.
• Handle incoming communication, emails, and inquiries, directing them to the appropriate team or Tesla Responsible Person.
• Support Workplace team (Programs, Operations, Transportation, Culinary, Mailroom) and onsite leadership with projects and requests including but not limited to sitewide communications, organizing events and team functions, restocking/ordering of supplies, building budget proposals, creating POs.
• Develop and maintain metrics to track the routine tasks and the number of employees and visitors monthly.

What You’ll Bring

• 1-2 years of proven experience in a receptionist or administrative workplace support role, preferably in a corporate workplace environment.
• Bachelor’s Degree or equivalent experience.
• Ability to work effectively in a fast-paced environment with constantly changing priorities and demands, demonstrating exceptional skills in workload prioritization and multitasking.
• Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams) and familiarity with office management tools.
• Demonstrated history of utilizing strong organizational work ethic, copywriting, and verbal and written communication skills when dealing with employees, visitors, and senior leadership.
• Ability to work nights and weekends as needed.
• Professional appearance and demeanor with a welcoming personality.

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction.
• Family-building, fertility, adoption and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution.
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Company paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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