Delinea Inc.
Vice President, Global Professional Services
Delinea Inc. - Boston
Work at Delinea Inc.
Overview
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Overview
About Delinea: Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by seamlessly governing their interactions across the modern enterprise. Delinea allows organizations to apply context and intelligence throughout the identity lifecycle across cloud and traditional infrastructure, data, and SaaS applications to eliminate identity-related threats. With intelligent authorization, Delinea provides the only platform that enables you to discover all identities, assign appropriate access levels, detect irregularities, and immediately respond to identity threats in real-time. Delinea accelerates your teams’ adoption by deploying in weeks, not months, and makes them more productive by requiring 90% fewer resources to manage than the nearest competitor. With a guaranteed 99.99% uptime, the Delinea Platform is the most reliable identity security solution available. Learn more about Delinea on
Delinea.com
,
LinkedIn
,
X
, and
YouTube
. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
Apply today to help us achieve our mission. Position Summary The Delinea Professional Services business is integral to the success of the company and our customers - demonstrated by the way in which it accelerates our customers’ onboarding, maturity, and time to value. To deliver on that, we are not only building on the direct channel for Delinea Services but seeking a leader who understands and has experience in building and activating, the critical partner services ecosystem. As Vice President, Global Professional Services, you will lead the evolution of our global services teams, accelerating our customers’ time to value and ensuring customer outcomes with Delinea’s innovative technology. As a transformational leader, you will drive the strategic direction of the services organization, develop a high-performing team, and support the success of our partner delivery ecosystem while achieving the financial targets. Key Responsibilities Lead and scale a world-class, multi-discipline service organization. Drive vision, growth strategy, and an execution plan growing our customer-first culture and the development and delivery of global services offerings that address our customers’ unique needs. Drive operational excellence within the organization and help build consistent, repeatable global practices. Refine GTM and portfolio offerings to meet the needs of Delinea’s customers as they mature in their PAM security model. Own the professional services P&L, and all aspects of customer success related to PS delivery activities globally; take a data-driven approach to manage revenue, profitability, utilization, margin, engagement health, and key technology adoption metrics across our customer base. Establish professional services as thought leaders and experts for how to drive success with Delinea across people, processes, and technology, including services-led sales motions. Build and refine global practices, standards, and processes that will help us scale to the next level of services growth and customer maturity across new services offerings, staffing, methodologies, and organizational structures. Recruit, develop, mentor, and manage a high-performing team supporting all customers across sales and delivery. Collaborate with the Channel team to develop and execute strategies to scale services via partner ecosystem, ensuring high levels of customer satisfaction. Collaborate internally with stakeholders from Sales, Support, Customer Success, and Engineering, and Product teams to drive a customer-centric, frictionless success experience. Ensure world-class quality execution across all engagements. Provide leadership, guidance, and management to continuously improve service and employee engagement while fostering a culture of accountability, ownership, innovation, and inclusion. Skills and Requirements 10+ years of experience as a results-driven Professional Services Leader in the data/infrastructure space. Experience in rapidly scaling a services business by building a foundation for scale, partner activation, and services-led motions. Expertise in developing GTM strategy and portfolio definition, specifically around packaging and delivery of security engagements. A strategic customer-centric leader with strong business acumen and experience in impacting customers’ return on investment with technology. A people-focused leader with the ability to build creative, collaborative teams, develop people, and link performance to high growth business objectives. Successful track record of growing global services business by aligning and driving strategy with operations across a global organization. Proven ability to articulate services value propositions tailored to varying customer needs. Operational excellence while scaling in a high growth environment. Ability to engage and influence people cross-functionally across Field, Product, and other globally matrixed teams. Previous experience in managing professional services in a software company. Ability to hire, engage, & motivate great talent. Experience in a fast-paced environment and ability to reprioritize while focusing on long-term priorities. Ability to travel up to 25%. Delinea Culture & Benefits: Why work at Delinea? We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression! At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including a full suite of medical, dental, and vision insurance, as well as 401(k) matching, ROTH, comprehensive life insurance, short-term and long-term disability insurance, an employee assistance program, generous discretionary time off (DTO), and 12 paid holidays. We support all families with 12 weeks of paid leave for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers. Secondary caregivers are offered 6 weeks of paid leave. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
#J-18808-Ljbffr
Delinea.com
,
,
X
, and
YouTube
. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
Apply today to help us achieve our mission. Position Summary The Delinea Professional Services business is integral to the success of the company and our customers - demonstrated by the way in which it accelerates our customers’ onboarding, maturity, and time to value. To deliver on that, we are not only building on the direct channel for Delinea Services but seeking a leader who understands and has experience in building and activating, the critical partner services ecosystem. As Vice President, Global Professional Services, you will lead the evolution of our global services teams, accelerating our customers’ time to value and ensuring customer outcomes with Delinea’s innovative technology. As a transformational leader, you will drive the strategic direction of the services organization, develop a high-performing team, and support the success of our partner delivery ecosystem while achieving the financial targets. Key Responsibilities Lead and scale a world-class, multi-discipline service organization. Drive vision, growth strategy, and an execution plan growing our customer-first culture and the development and delivery of global services offerings that address our customers’ unique needs. Drive operational excellence within the organization and help build consistent, repeatable global practices. Refine GTM and portfolio offerings to meet the needs of Delinea’s customers as they mature in their PAM security model. Own the professional services P&L, and all aspects of customer success related to PS delivery activities globally; take a data-driven approach to manage revenue, profitability, utilization, margin, engagement health, and key technology adoption metrics across our customer base. Establish professional services as thought leaders and experts for how to drive success with Delinea across people, processes, and technology, including services-led sales motions. Build and refine global practices, standards, and processes that will help us scale to the next level of services growth and customer maturity across new services offerings, staffing, methodologies, and organizational structures. Recruit, develop, mentor, and manage a high-performing team supporting all customers across sales and delivery. Collaborate with the Channel team to develop and execute strategies to scale services via partner ecosystem, ensuring high levels of customer satisfaction. Collaborate internally with stakeholders from Sales, Support, Customer Success, and Engineering, and Product teams to drive a customer-centric, frictionless success experience. Ensure world-class quality execution across all engagements. Provide leadership, guidance, and management to continuously improve service and employee engagement while fostering a culture of accountability, ownership, innovation, and inclusion. Skills and Requirements 10+ years of experience as a results-driven Professional Services Leader in the data/infrastructure space. Experience in rapidly scaling a services business by building a foundation for scale, partner activation, and services-led motions. Expertise in developing GTM strategy and portfolio definition, specifically around packaging and delivery of security engagements. A strategic customer-centric leader with strong business acumen and experience in impacting customers’ return on investment with technology. A people-focused leader with the ability to build creative, collaborative teams, develop people, and link performance to high growth business objectives. Successful track record of growing global services business by aligning and driving strategy with operations across a global organization. Proven ability to articulate services value propositions tailored to varying customer needs. Operational excellence while scaling in a high growth environment. Ability to engage and influence people cross-functionally across Field, Product, and other globally matrixed teams. Previous experience in managing professional services in a software company. Ability to hire, engage, & motivate great talent. Experience in a fast-paced environment and ability to reprioritize while focusing on long-term priorities. Ability to travel up to 25%. Delinea Culture & Benefits: Why work at Delinea? We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression! At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including a full suite of medical, dental, and vision insurance, as well as 401(k) matching, ROTH, comprehensive life insurance, short-term and long-term disability insurance, an employee assistance program, generous discretionary time off (DTO), and 12 paid holidays. We support all families with 12 weeks of paid leave for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers. Secondary caregivers are offered 6 weeks of paid leave. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
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