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Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

Job Summary:

Assists and/or administers the day-to-day operations of the human resources function and duties. Assist and advise internal customers with the (HRIS), benefits, and other policies and procedures. Assists and/or guides various special projects and reports.

Essential Duties and Responsibilities:

1. Performs internal customer service functions by answering employee administrative requests and questions on topics such as paychecks, benefits/insurance related issues, orientation paperwork, Employee Self Service questions, employment verifications, etc.
2. Execute data management including HRIS data entry, maintenance and auditing.
3. Acts as the system administrator for HRIS and time and attendance systems.
4. Process payroll for hourly and SNE employees every 2 weeks.
5. Process and quality check approved documents for all new hires, job changes, transfers, terminations, and compensation changes.
6. Provide direction, advice and education to all employee levels on using the HRIS system and Employee Self Service.
7. Support Human Resources management with administrative duties including but not limited to mailings, scheduling, distributing information, collecting information, preparing orientation packets, preparing reports, etc.
8. Responsible for maintaining employee files to ensure files are kept private and up‐to‐date.
9. Responsible for maintaining plant bulletin and electronic messaging boards to ensure latest communications are available to employees.
10. Conducts any necessary classroom training including new hire orientation and updates materials accordingly.
11. Acts as Events Coordinator for fundraising and various special events.
12. Special projects and other duties as assigned based on business needs.
13. Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
14. Exhibits regular, reliable, punctual and predictable attendance.
15. Other duties as assigned.

Basic Qualifications:

1. Education: Bachelor’s degree in Human Resources, business or related field.
2. Experience: 1-3 years of human resources experience.
3. Knowledge of HR laws, regulations and practices.
4. Excellent written and verbal communication skills with all levels of employees.
5. Ability to analyze possible solutions to issues within laws, regulations and company rules.
6. Be able to effectively multi-task and be flexible to adapt to changing business situations.

Preferred Knowledge, Skills and Abilities:

1. Experience with HR business systems (i.e. Ultimate, SuccessFactors, SAP HCM) and MS Office applications.
2. Working knowledge of worker’s compensation, ADA and unemployment regulations and reporting, ISO9000, FDA and cGMP requirements.
3. Prior pharmaceutical and manufacturing experience in an industrial setting.
4. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
5. Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
6. Able to comply with the company’s safety policy at all times.
7. Able to comply with the company’s quality policy at all times.

Travel Requirements:

1. None.

Physical & Mental Requirements:

1. None.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

About the company

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products.