Workplace Experience Manager
Simpli - Washington, District of Columbia, us, 20022
Work at Simpli
Overview
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Overview
Workplace Experience Manager
will be responsible for elevating the office experience by providing memorable hospitality experiences, developing property specific programming, managing amenity spaces, and generating excitement & engagement throughout the building community. You will be the connector, experience creator, and the person everyone knows within the building. You will have exceptional skills in customer service, strong knowledge of the local community, be hospitality-focused and have strong attention to detail. Responsibilities: Experience, Hospitality, & Event Management Strategic development of ongoing calendar of events and activations to improve the tenant experience and engagement at the building. Examples include wellness programs, interactive activities, happy hours, workshops, charity initiatives and traditional social events. Seamless event execution that includes vendor management, proposals, onsite logistics, and marketing of event to maximize participation and measuring ROI using pre-determined success standards. Supporting companies and individuals with Concierge Services to provide work-life balance and engagement initiatives. Services may include catering, event planning, entertainment, travel & transportation, well-being and time-saving services. Managing all aspects of amenity spaces (conference rooms, rooftop, tenant lounge) to ensure logistics around AV, catering, security, room set ups and cleaning are properly coordinated and executed. Creating a welcoming presence for individuals and groups within the building community. Exhibiting the passion to learn the overall market dynamics, stay on trend with workplace and employee engagement best practices and impart knowledge as the workplace experience expert to your clientele. Working directly with asset management and leasing teams on attraction and retention initiatives. Developing and managing a strong relationship with the on-site property management team for partnership and support with day-to-day activities. Marketing and Relationship Building Managing, nurturing, and developing a strong rapport with clients with a goal of building relationships, fostering client trust and increasing participation in programs and services. Consistently identifying and attracting new clients through a variety of engagement strategies, both online and offline, such as email marketing, calls and in-person meetings. Promoting technology, experiences, and programs with various marketing initiatives to drive tenant engagement and maintain program growth and sustainability. Managing procurement of marketing materials for leasing, marketing, and digital offerings Qualifications At Simpli we value Innovation, Well-Being, Perseverance and Empowerment. Our employees describe our company culture as positive, fun, supportive and creative. If the below qualifications sound like you, we invite you to explore joining our team: A Bachelor’s degree (Marketing/Hospitality a plus) Prior experience within the commercial real estate sector or with employee engagement a plus Relationship building skills with the ability to recognize client needs and motivation Ability to be creative, problem solve and deliver strong results Self-motivated, organized, and proactive Strong organizational and collaboration skills Ability to effectively strategize, prioritize, and execute Simpli recognizes the importance of work/life balance not only for our clients but for our employees as well. As a member of our team you can take advantage of: Paid Holidays Paid Vacation and Sick Time Paid Day Off for Your Birthday Comprehensive Medical Insurance with Employer Contribution Vision Coverage Retirement Plan Life Insurance Accident & Sickness Insurance Plans Voluntary Short-term Disability Industry/Hospitality Perks For more information about our company and our services, please visit: Facebook - www.facebook.com/simplienage/ Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Events Services and Hospitality Referrals increase your chances of interviewing at Simpli by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Experience Manager jobs in
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