Staffing Solutions Enterprises
Customer Experience Representative
Staffing Solutions Enterprises - Brecksville, Ohio, United States, 44141
Work at Staffing Solutions Enterprises
Overview
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Overview
Location:
9911 Brecksville Rd, Brecksville, 44141 Length:
6 month contract Pay:
$25/hour
Job duties :
Receive purchase orders and enters sales orders into SAP software, ensuring order entry, shipping and billing information is accurate for each order. Ensure that order acknowledgments and invoices are generated timely, accurately, and are sent to the customer via their preferred mode of receipt. Occasionally provide basic supply chain support to plants, warehouses, or other source points. Identify opportunities for continuous process improvement within the order fulfillment process. Intermittently serve as a trainer under the supervision of the Supervisor/Manager. This role will strengthen the group by sharing best practices, knowledge and experience with others. Support a robust customer base (domestic and international) with positive traits including strong problem-solving skills, knowledge of SAP software, transportation, shipping and strong interpersonal skills. Will work on Customer Assistance Issues, including assisting with complaints, returns, credits and coordinating with the quality team, when customers make quality claims. Requirements:
2-3 years of supply chain/order entry experience in a manufacturing environment Proficiency with Microsoft suite, especially Outlook and Teams Experience working with SAP A high school diploma or equivalent We are looking for someone who:
Is process improvement minded Has a passion for customer service Has excellent written and verbal communication skills Has strong problem-solving skills Is detail oriented and organized Can work independently within a team-based environment Operates with a sense of urgency #SSEIND
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/
9911 Brecksville Rd, Brecksville, 44141 Length:
6 month contract Pay:
$25/hour
Job duties :
Receive purchase orders and enters sales orders into SAP software, ensuring order entry, shipping and billing information is accurate for each order. Ensure that order acknowledgments and invoices are generated timely, accurately, and are sent to the customer via their preferred mode of receipt. Occasionally provide basic supply chain support to plants, warehouses, or other source points. Identify opportunities for continuous process improvement within the order fulfillment process. Intermittently serve as a trainer under the supervision of the Supervisor/Manager. This role will strengthen the group by sharing best practices, knowledge and experience with others. Support a robust customer base (domestic and international) with positive traits including strong problem-solving skills, knowledge of SAP software, transportation, shipping and strong interpersonal skills. Will work on Customer Assistance Issues, including assisting with complaints, returns, credits and coordinating with the quality team, when customers make quality claims. Requirements:
2-3 years of supply chain/order entry experience in a manufacturing environment Proficiency with Microsoft suite, especially Outlook and Teams Experience working with SAP A high school diploma or equivalent We are looking for someone who:
Is process improvement minded Has a passion for customer service Has excellent written and verbal communication skills Has strong problem-solving skills Is detail oriented and organized Can work independently within a team-based environment Operates with a sense of urgency #SSEIND
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/