City of Dana Point, CA
Volunteers In Police Services (VIPS)
City of Dana Point, CA - Dana Point, California, United States, 92629
Work at City of Dana Point, CA
Overview
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Overview
Salary:
$0.00 Hourly Location :
33282 Golden Lantern Suite #203 Dana Point, CA 92629 Job Type:
Volunteer Job Number:
202500010 Department:
Police Services Opening Date:
03/13/2025
ABOUT THE POSITION Join Our Team as a Volunteer! Are you looking for a meaningful way to serve your community?
The Volunteers in Police Services (VIPS) program is seeking dedicated individuals to assist in the following areas: Police Services Front Counter
F.I.N. (Friend In Need) Program The City of Dana Point Volunteers in Police Support (VIPS) Program is the volunteer component of Dana Point Police Services. The City has approximately 15-25 members in the program who perform valuable duties that serve the Dana Point community and its visitors. The City is seeking Dana Point residents who are available and interested in providing staff support at as Park Ambassadors as well as, the reception desk at the Dana Point Police Services substation located at Dana Point City Hall, and work other program areas. All VIPS volunteers, even those working in other VIPS Program areas, will be required to work a period of time at the Police Services front counter.
The VIPS Program has three separate volunteer areas, each providing a very important service to the community. In addition to the areas listed below, the VIPS help out at every special event in town with traffic and crowd control, manning booths, and assisting event participants and City staff. Without their assistance at special events, Police Services would incur significantly higher overtime expenditures for these events. Volunteers working Special Events typically work up to approximately 6-hour shifts. The assignment may require standing or sitting for extended periods, light lifting, pushing, pulling reaching, bending, communicating with the others, and exposure to the weather. EXAMPLES OF ESSENTIAL DUTIES FRONT COUNTER: As the first point of contact for visitors and callers, front counter volunteers play a vital role in providing excellent customer service and support to Police Services and other City departments. This is a great opportunity to gain experience, develop new skills, and make a difference in your community.
What You'll Do: Greet and assist visitors at the police station Answer phone calls and provide information to the public Work alongside Police Services staff to assist with administrative tasks Compile and track volunteer service hours for statistical reports Support other City departments with clerical duties Gain valuable training in policies and procedures
Requirements: Must be comfortable with extended periods of sitting and phone operation Ability to greet and communicate effectively with the public Basic computer skills for data entry and report compilation Light clerical work including filing, reaching, bending, and light lifting
Commitment & Training: Shift: Four-hour shifts (flexible scheduling) Mandatory Training: All new VIPS must complete front counter training as part of their onboarding FRIEND IN NEED (FIN):
Do you have a heart for helping others? Join our Friends In Need (FIN) program and make a meaningful impact on the lives of Dana Point seniors!
About FIN: The FIN program is a free program for Dana Point residents over 65 years who live alone. FIN provides a sense of security and companionship to independent seniors who live alone. Volunteers in Police Services (VIPS) offer weekly phone calls and in-person visits, ensuring these seniors feel supported, connected, and cared for.
What You'll Do: Make weekly friendly phone calls Conduct weekly in-person visits Provide companionship and reassurance Be a trusted friend and connection for seniors in our community Why Volunteer? Make a real difference in someone's life Give back to your community Build meaningful connections Be part of a compassionate and dedicated team. Your time and kindness can bring comfort and joy to a senior in need. Essential Duties: Both assignments may require standing or sitting for extended periods, light lifting, pushing, pulling reaching, bending, communicating with the others, and exposure to the weather. SUPPLEMENTAL INFORMATION Work schedules for volunteers in the City's Volunteers in Police Support (VIPS) Program are diverse and varied depending upon the program needs and the volunteers' availability. Volunteers are not guaranteed a regular, set schedule and may be dismissed at any time without cause as determined by the City's Police Services Department; and that the City reserves the right to request that a volunteer leave immediately if circumstances warrant such action. This position is not eligible for benefits. 01
Are you able to perform the essential functions of the position for which you are applying, as described in the job announcement, with or without reasonable accommodation?
Yes No
02
Are you able to work a flexible work schedule that includes nights, weekends, holidays, and includes varying shifts?
Yes No
03
What is your availability on the weekends? 04
Please describe why you want to join the Volunteers In Police Services (VIPS) Program? Required Question
$0.00 Hourly Location :
33282 Golden Lantern Suite #203 Dana Point, CA 92629 Job Type:
Volunteer Job Number:
202500010 Department:
Police Services Opening Date:
03/13/2025
ABOUT THE POSITION Join Our Team as a Volunteer! Are you looking for a meaningful way to serve your community?
The Volunteers in Police Services (VIPS) program is seeking dedicated individuals to assist in the following areas: Police Services Front Counter
F.I.N. (Friend In Need) Program The City of Dana Point Volunteers in Police Support (VIPS) Program is the volunteer component of Dana Point Police Services. The City has approximately 15-25 members in the program who perform valuable duties that serve the Dana Point community and its visitors. The City is seeking Dana Point residents who are available and interested in providing staff support at as Park Ambassadors as well as, the reception desk at the Dana Point Police Services substation located at Dana Point City Hall, and work other program areas. All VIPS volunteers, even those working in other VIPS Program areas, will be required to work a period of time at the Police Services front counter.
The VIPS Program has three separate volunteer areas, each providing a very important service to the community. In addition to the areas listed below, the VIPS help out at every special event in town with traffic and crowd control, manning booths, and assisting event participants and City staff. Without their assistance at special events, Police Services would incur significantly higher overtime expenditures for these events. Volunteers working Special Events typically work up to approximately 6-hour shifts. The assignment may require standing or sitting for extended periods, light lifting, pushing, pulling reaching, bending, communicating with the others, and exposure to the weather. EXAMPLES OF ESSENTIAL DUTIES FRONT COUNTER: As the first point of contact for visitors and callers, front counter volunteers play a vital role in providing excellent customer service and support to Police Services and other City departments. This is a great opportunity to gain experience, develop new skills, and make a difference in your community.
What You'll Do: Greet and assist visitors at the police station Answer phone calls and provide information to the public Work alongside Police Services staff to assist with administrative tasks Compile and track volunteer service hours for statistical reports Support other City departments with clerical duties Gain valuable training in policies and procedures
Requirements: Must be comfortable with extended periods of sitting and phone operation Ability to greet and communicate effectively with the public Basic computer skills for data entry and report compilation Light clerical work including filing, reaching, bending, and light lifting
Commitment & Training: Shift: Four-hour shifts (flexible scheduling) Mandatory Training: All new VIPS must complete front counter training as part of their onboarding FRIEND IN NEED (FIN):
Do you have a heart for helping others? Join our Friends In Need (FIN) program and make a meaningful impact on the lives of Dana Point seniors!
About FIN: The FIN program is a free program for Dana Point residents over 65 years who live alone. FIN provides a sense of security and companionship to independent seniors who live alone. Volunteers in Police Services (VIPS) offer weekly phone calls and in-person visits, ensuring these seniors feel supported, connected, and cared for.
What You'll Do: Make weekly friendly phone calls Conduct weekly in-person visits Provide companionship and reassurance Be a trusted friend and connection for seniors in our community Why Volunteer? Make a real difference in someone's life Give back to your community Build meaningful connections Be part of a compassionate and dedicated team. Your time and kindness can bring comfort and joy to a senior in need. Essential Duties: Both assignments may require standing or sitting for extended periods, light lifting, pushing, pulling reaching, bending, communicating with the others, and exposure to the weather. SUPPLEMENTAL INFORMATION Work schedules for volunteers in the City's Volunteers in Police Support (VIPS) Program are diverse and varied depending upon the program needs and the volunteers' availability. Volunteers are not guaranteed a regular, set schedule and may be dismissed at any time without cause as determined by the City's Police Services Department; and that the City reserves the right to request that a volunteer leave immediately if circumstances warrant such action. This position is not eligible for benefits. 01
Are you able to perform the essential functions of the position for which you are applying, as described in the job announcement, with or without reasonable accommodation?
Yes No
02
Are you able to work a flexible work schedule that includes nights, weekends, holidays, and includes varying shifts?
Yes No
03
What is your availability on the weekends? 04
Please describe why you want to join the Volunteers In Police Services (VIPS) Program? Required Question