Lifeway Mobility
Project Coordinator/Install and Service Coordinator - Pittsburgh,...
Lifeway Mobility - Saxonburg, Pennsylvania, United States, 16056
Work at Lifeway Mobility
Overview
- View job
Overview
Project Coordinator/Install and Service Coordinator - Pittsburgh, PA
Join to apply for the
Project Coordinator/Install and Service Coordinator - Pittsburgh, PA
role at
Lifeway Mobility . Position Details
Location:
Saxonburg, PA 16056, USA Req. ID:
Req #122 About the Role
Are you ready to make a real impact on people's lives every day? Do you thrive in a fast-paced environment with new challenges? If so, join us as an Install and Service Coordinator (ISC)! As an ISC, you'll ensure our accessibility solutions are installed and serviced seamlessly, coordinating installations, troubleshooting service needs, and providing exceptional customer care efficiently. Key Responsibilities
Review and organize sold solutions, ensuring proper documentation including contracts, notes, photos, and measurements. Coordinate and schedule installation appointments with customers promptly. Manage open work orders on the Installation & Service Coordination Dashboard. Troubleshoot and address customer service needs (repairs). Create and manage service work orders, schedule appointments, and coordinate follow-up. Collaborate with Sales and Installation teams to ensure customer satisfaction and smooth operations. Complete all installation and service tasks efficiently, accurately, and to the highest customer satisfaction. Ideal Candidate
Minimum of 3 years of experience in telephone/computer-based customer service. Strong verbal and written communication skills. Experience in routing/dispatching is a plus. Proficiency in Microsoft Office Suite. Familiarity with CRM/ERP systems is preferred. Ability to manage multiple tasks and deadlines in a fast-paced environment. Passion for delivering exceptional customer service and making a positive impact. Our Values
At Lifeway Mobility, we're driven by our commitment to
Putting People First ,
Taking Accountability , and
Doing Well While Doing Good . If these resonate with you, apply today and help shape a better tomorrow for our customers!
#J-18808-Ljbffr
Join to apply for the
Project Coordinator/Install and Service Coordinator - Pittsburgh, PA
role at
Lifeway Mobility . Position Details
Location:
Saxonburg, PA 16056, USA Req. ID:
Req #122 About the Role
Are you ready to make a real impact on people's lives every day? Do you thrive in a fast-paced environment with new challenges? If so, join us as an Install and Service Coordinator (ISC)! As an ISC, you'll ensure our accessibility solutions are installed and serviced seamlessly, coordinating installations, troubleshooting service needs, and providing exceptional customer care efficiently. Key Responsibilities
Review and organize sold solutions, ensuring proper documentation including contracts, notes, photos, and measurements. Coordinate and schedule installation appointments with customers promptly. Manage open work orders on the Installation & Service Coordination Dashboard. Troubleshoot and address customer service needs (repairs). Create and manage service work orders, schedule appointments, and coordinate follow-up. Collaborate with Sales and Installation teams to ensure customer satisfaction and smooth operations. Complete all installation and service tasks efficiently, accurately, and to the highest customer satisfaction. Ideal Candidate
Minimum of 3 years of experience in telephone/computer-based customer service. Strong verbal and written communication skills. Experience in routing/dispatching is a plus. Proficiency in Microsoft Office Suite. Familiarity with CRM/ERP systems is preferred. Ability to manage multiple tasks and deadlines in a fast-paced environment. Passion for delivering exceptional customer service and making a positive impact. Our Values
At Lifeway Mobility, we're driven by our commitment to
Putting People First ,
Taking Accountability , and
Doing Well While Doing Good . If these resonate with you, apply today and help shape a better tomorrow for our customers!
#J-18808-Ljbffr