Hand & Stone Massage and Facial Spa
General Manager - Severna Park
Hand & Stone Massage and Facial Spa - Severna Park, Maryland, United States, 21146
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General Manager - Severna Park
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Hand & Stone Massage and Facial Spa 6 days ago Be among the first 25 applicants Join to apply for the
General Manager - Severna Park
role at
Hand & Stone Massage and Facial Spa Get AI-powered advice on this job and more exclusive features. Benefits
401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance
Hand & Stone Massage and Facial Spa Severna Park located at 550 Governor Ritchie Hwy, Severna Park, MD 21146 is looking for a strong, results-focused leader. Our ideal candidate has 3–5 years of leadership experience, has proven success driving performance and sales results, is a responsible individual with exceptional communication skills, and has a passion for building a positive culture. We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus. Our goal is to provide our valued members and guests with a world-class experience, and our General Managers are a critical link in ensuring that our clients' experience in our spa is nothing short of exceptional! Our GM's set the tone for the spa, coach and train the team to excellence, drive sales performance, and grow the business.
As a General Manager, you will
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management Oversee and manage daily operations of the Spa Manage and drive spa sales performance Recruit, hire, and develop talented spa professionals Train, monitor, and coach performance Membership education and sales - including sales goals and incentives Passionately promote products and services Communicate with Service Provider team and maximize appointment book Find opportunities for grassroots marketing and local community connections Administrative duties including reporting, P&L analysis, payroll, cash handling, inventory and ordering, etc.
Role Requirements
Proven passion for communicating with people Capability to work flexible hours including nights, weekends and holidays Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities Excellent verbal and written communication skills A fast learner, with a positive attitude Comfortable in a fast-paced, high-volume environment. Computer proficiency; knowledge of retail/appointment booking computer systems is a plus A strong team player with the ability to work independently under minimal supervision Exceptional organizational skills, including attention to detail and multitasking Critical thinking skills, including customer conflict resolution
About FGG Spa, LLC
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!
We can’t wait to meet you!
Compensation: $40,000.00 - $55,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Hand & Stone Massage and Facial Spa by 2x Get notified about new General Manager jobs in
Severna Park, MD . Maryland, United States $88,000.00-$110,000.00 4 days ago Annapolis, MD $57,000.00-$81,000.00 1 week ago White Marsh Station, MD $65,000.00-$70,000.00 2 days ago Annapolis, MD $94,000.00-$141,000.00 1 week ago General Manager- Dunkin Donuts Inside BWI Airport, OHM Concession Group
Annapolis, MD $70,000.00-$85,000.00 2 months ago Lanham, MD $39,000.00-$45,000.00 1 year ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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General Manager - Severna Park
role at
Hand & Stone Massage and Facial Spa 6 days ago Be among the first 25 applicants Join to apply for the
General Manager - Severna Park
role at
Hand & Stone Massage and Facial Spa Get AI-powered advice on this job and more exclusive features. Benefits
401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance
Hand & Stone Massage and Facial Spa Severna Park located at 550 Governor Ritchie Hwy, Severna Park, MD 21146 is looking for a strong, results-focused leader. Our ideal candidate has 3–5 years of leadership experience, has proven success driving performance and sales results, is a responsible individual with exceptional communication skills, and has a passion for building a positive culture. We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus. Our goal is to provide our valued members and guests with a world-class experience, and our General Managers are a critical link in ensuring that our clients' experience in our spa is nothing short of exceptional! Our GM's set the tone for the spa, coach and train the team to excellence, drive sales performance, and grow the business.
As a General Manager, you will
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management Oversee and manage daily operations of the Spa Manage and drive spa sales performance Recruit, hire, and develop talented spa professionals Train, monitor, and coach performance Membership education and sales - including sales goals and incentives Passionately promote products and services Communicate with Service Provider team and maximize appointment book Find opportunities for grassroots marketing and local community connections Administrative duties including reporting, P&L analysis, payroll, cash handling, inventory and ordering, etc.
Role Requirements
Proven passion for communicating with people Capability to work flexible hours including nights, weekends and holidays Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities Excellent verbal and written communication skills A fast learner, with a positive attitude Comfortable in a fast-paced, high-volume environment. Computer proficiency; knowledge of retail/appointment booking computer systems is a plus A strong team player with the ability to work independently under minimal supervision Exceptional organizational skills, including attention to detail and multitasking Critical thinking skills, including customer conflict resolution
About FGG Spa, LLC
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!
We can’t wait to meet you!
Compensation: $40,000.00 - $55,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Hand & Stone Massage and Facial Spa by 2x Get notified about new General Manager jobs in
Severna Park, MD . Maryland, United States $88,000.00-$110,000.00 4 days ago Annapolis, MD $57,000.00-$81,000.00 1 week ago White Marsh Station, MD $65,000.00-$70,000.00 2 days ago Annapolis, MD $94,000.00-$141,000.00 1 week ago General Manager- Dunkin Donuts Inside BWI Airport, OHM Concession Group
Annapolis, MD $70,000.00-$85,000.00 2 months ago Lanham, MD $39,000.00-$45,000.00 1 year ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr