TNDC
General Manager II - 626 Mission Bay
TNDC - San Francisco, California, United States, 94199
Work at TNDC
Overview
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Overview
Job Title: General Manager II
Department:
Property Management Employment Status:
Full-time; Non-Exempt Pay Rate:
$35 - $38 Location:
626 Mission Bay, San Francisco, CA 94102 Schedule:
Monday - Friday; 9:00 am - 5:30 pm Summary
Under the direction of the Property Supervisor, the General Manager II is responsible for the overall operation of a multi-family property serving extremely and very low-income tenants, including formerly homeless families and disabled adults. Responsibilities include overseeing daily operations, maintaining a supportive environment, ensuring fiscal soundness, managing staff and vendors, and upkeeping the property. Essential Duties
Building Operations and Supervision
Manage building operations, supervise staff and vendors, ensure quality work. Ensure staff adherence to policies, respond to resident requests and complaints. Oversee maintenance and custodial work, conduct inspections. Develop emergency response plans and report incidents promptly. Participate in meetings and community activities. Ensure high occupancy and effective marketing of units. Review applications, conduct tours, and verify income. Inspect vacant units and common areas daily. Ensure timely work order completion and unit turnover. Finance
Follow accounting procedures, monitor financial health of the property. Review delinquent accounts, collect rents, and process transactions accurately. Tenant Relations
Maintain respectful relationships, perform regular unit inspections. Adhere to fair housing laws and manage resident issues. Compliance
Maintain resident files, ensure regulatory compliance, manage evictions. Qualifications
Required Skills
Experience working with diverse, low-income populations. Strong judgment, assessment, and supervision skills. Dependability, initiative, good communication, and organizational skills. Effective in pressure situations, strong people skills, customer service orientation. Ability to work with management and teams effectively. Minimum Qualifications
Associate degree, trade certificate, or 3+ years related experience. At least 1 year of management and supervisory experience. Proficiency in Microsoft Word and Excel. Experience with HUD and Tax Credit programs. Knowledge of property management and housing standards. Preferred Qualifications
HUD or Tax Credit certification. Familiarity with Tenderloin neighborhood, homelessness, and substance abuse issues. Budget and facilities management experience. Experience with property management software like OneSite or TRACS. Bilingual abilities are a plus. Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer and complies with the San Francisco Fair Chance Ordinance. All qualified applicants, including those with criminal histories, will be considered.
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Department:
Property Management Employment Status:
Full-time; Non-Exempt Pay Rate:
$35 - $38 Location:
626 Mission Bay, San Francisco, CA 94102 Schedule:
Monday - Friday; 9:00 am - 5:30 pm Summary
Under the direction of the Property Supervisor, the General Manager II is responsible for the overall operation of a multi-family property serving extremely and very low-income tenants, including formerly homeless families and disabled adults. Responsibilities include overseeing daily operations, maintaining a supportive environment, ensuring fiscal soundness, managing staff and vendors, and upkeeping the property. Essential Duties
Building Operations and Supervision
Manage building operations, supervise staff and vendors, ensure quality work. Ensure staff adherence to policies, respond to resident requests and complaints. Oversee maintenance and custodial work, conduct inspections. Develop emergency response plans and report incidents promptly. Participate in meetings and community activities. Ensure high occupancy and effective marketing of units. Review applications, conduct tours, and verify income. Inspect vacant units and common areas daily. Ensure timely work order completion and unit turnover. Finance
Follow accounting procedures, monitor financial health of the property. Review delinquent accounts, collect rents, and process transactions accurately. Tenant Relations
Maintain respectful relationships, perform regular unit inspections. Adhere to fair housing laws and manage resident issues. Compliance
Maintain resident files, ensure regulatory compliance, manage evictions. Qualifications
Required Skills
Experience working with diverse, low-income populations. Strong judgment, assessment, and supervision skills. Dependability, initiative, good communication, and organizational skills. Effective in pressure situations, strong people skills, customer service orientation. Ability to work with management and teams effectively. Minimum Qualifications
Associate degree, trade certificate, or 3+ years related experience. At least 1 year of management and supervisory experience. Proficiency in Microsoft Word and Excel. Experience with HUD and Tax Credit programs. Knowledge of property management and housing standards. Preferred Qualifications
HUD or Tax Credit certification. Familiarity with Tenderloin neighborhood, homelessness, and substance abuse issues. Budget and facilities management experience. Experience with property management software like OneSite or TRACS. Bilingual abilities are a plus. Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer and complies with the San Francisco Fair Chance Ordinance. All qualified applicants, including those with criminal histories, will be considered.
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