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Description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed primarily for entry-level and first-time move-up markets. The company also offers mortgage financing and title services through its subsidiaries. Visit www.drhorton.com for more information.

We are seeking an Online Sales Concierge to convert internet leads into onsite traffic and sales.

Essential Duties and Responsibilities

1. Manage all incoming internet leads from the company website and outsourced sources.
2. Provide a positive experience to potential customers online, via live chat, or by phone.
3. Convert qualified leads into appointments with onsite Sales Representatives.
4. Update and maintain customer information in our database.
5. Qualify leads to identify genuine sales opportunities.
6. Produce monthly sales and marketing reports, including Intertrack, Sales Performance Analysis, and Cost Efficiency Analysis.
7. Analyze website traffic, hits, sources, etc., on a monthly basis.
8. Maintain current knowledge of communities, products, plans, and amenities.
9. Develop new customer opportunities through prospecting and nurturing existing leads via phone, email, and mail.
10. Coordinate mass mailing campaigns to prospective clients.
11. Conduct business professionally and ethically to serve customers and enhance company goodwill and profit.
12. Ability to work overtime as needed.

Qualifications

Education and/or Experience

• High school diploma or GED; 1-3 years of related experience or training.
• Excellent interpersonal, written, and verbal communication skills.
• Teamwork skills.
• Attention to detail and ability to manage multiple responsibilities.
• Strong organizational and follow-up skills.
• Ability to understand and follow instructions in written or oral form, including using DRH applications.
• Proficiency with MS Office and email.
• Physical ability to sit for most of an 8-hour workday, handle or feel objects with hands, reach with arms, and communicate effectively.
• Moderate noise level in the work environment.

Preferred Qualifications

• Licensing requirements vary by state.

Join a Fortune 500 company with excellent benefits, including medical, dental, vision, 401(k), employee stock purchase plan, flexible spending accounts, life insurance, and paid time off.

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2

Follow us on social media @hortoncareers and connect on LinkedIn for updates and job listings.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Construction