Administrative Assistant

SNI Companies has partnered with a local transportation company that is seeking to bring an Administrative Assistant onto their team that will be working in their Warranty Department. This position will be on-site Monday through Friday from 8AM to 5PM.

Responsibilities:

• Answer all phone calls in professional manner
• Discuss the warranty claim and expectations with customers
• Submit claims quickly and efficiently
• Processes all warranty paperwork to ensure proper documentation.
• Prepare warranty documents
• Adjust and resubmit any denied claims to secure payment for warranty work
• Follows up on payment of outstanding claims.
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork

Requirements:

• A high school diploma or equivalent
• 2+ years of experience working in a dealership, preferably with service or warranties
• Excellent customer service skills
• Proficiency using Microsoft Office Suite (Excel)
• Excellent communication and organizational skills