Business Development Representative - Training Guaranteed!

Are you ready to dive into a fast-paced, exciting role where every day brings new opportunities to make a difference? As a Business Development Representative, you’ll be at the heart of our customer service and sales operations, playing a key role in driving our team’s success. Each day, you’ll engage directly with customers, promoting our products and services with enthusiasm and expertise. The Business Development Representative maintains the daily operations of the customer service and sales team. This Business Development Representative position develops, implements, and maintains processes, procedures, and programs to improve sales and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service.

If you’re passionate about sales, love working with people, and are eager to contribute to a dynamic team, this is the role for you!

Essential Duties and Responsibilities Of A Business Development Representative:

• Supports programs that drive Business Development Representative team performance toward departmental and organizational goals.

• Assist customer service and sales team toward the achievement of operational goals.

• Hires and provides training for new and/or less experienced customer service and sales staff.

• Reviews and evaluates work to ensure quality and timeliness

• Investigates and researches escalated customer service inquiries.

• Ensures employee behaviors are focused on improved customer satisfaction to drive customer loyalty.