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Amazon

Executive Assistant, AWS, Global Services, Support & AMS

Amazon, Seattle, Washington, us, 98127


Executive Assistant, AWS, Global Services, Support & AMS

Job ID: 2772533 | Amazon Web Services, Inc.Amazon Web Services is seeking an action-oriented and self-motivated individual with high judgement to support a VP within the AWS Support group. This role requires superior attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is important. The successful candidate will possess the ability to complete complex tasks and projects quickly with minimum guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture.

Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.

Key job responsibilitiesManage all travel arrangements (domestic and international) including complex multi-day meeting set-up, logistics, lodging, transportation, meals and expense statements.Collect and communicate instructions in advance of the meeting on purpose of meeting, agenda, prep required and logistics for meetings with a large audience.Manage confidential documents and information with sensitivity.Project Management: Manage large department meetings and events (logistics, team building activities, communications), manage space planning and GREF requirements for the organization, and establish mechanisms to drive updates and actions for projects being managed.Strategic Planning: Contribute to the creation of the organization’s annual cadence calendar and partners with key stakeholders (e.g. Capacity planning, Finance, HR).Use high judgment to plan and balance meeting priorities.Understand and apply organization’s priorities or standard operating business practices and how they align with AWS Support and Global Services’ to assist in prioritizing projects and executive requests.Build mechanisms that help the executive scale and makes the executive more accessible for their teams.Team and Self Development: Build and maintain knowledge management tools such as wikis and shared drives.Mentor others and may participate in interviews to help grow the EA community.Seek out new knowledge and converts into practical applications for the org.May provide input into resource planning discussions.Understand and communicate the department’s vision to team members.Has fun at work and helps others do the same.

A day in the life

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

BASIC QUALIFICATIONS

- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic and international travel coordination- Experience working with large global teamsPREFERRED QUALIFICATIONS

- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiency- 7+ years of senior level leadership support experience- Experience as a Lead Executive AssistantAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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