Towne Family of Companies
Administrative Assistant
Towne Family of Companies, Norfolk, Virginia, United States, 23500
Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring an Administrative Assistant to join our Norfolk team. The Administrative Assistant is responsible for welcoming all visiting clients and guests, distributing correspondence including incoming faxes and emails, and answering the switchboard to forward incoming calls.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the RoleGreet all clients and guests and refer them to the correct personAnswer incoming calls and forward them to correct personDistribute all incoming faxes and other electronic documentsPull policies form company websites and distribute to the correct personHelp open mailOptical Processor (scanning)Keep receptionist area and conference rooms neatReceive all deliveriesOther duties as assigned by managementObeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)Skills and experience you'll need:
A successful candidate will possess excellent customer skills as well as the following:
Strong telephone skillsAttention to detailExperience with outlook, word, and excelWork well under pressureAbility to multi-taskDependability and PunctualityBonus points if you have:
Prior experience with an insurance agencyPrior experience with multi-line switchboardWhat we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
Excellent growth and advancement opportunitiesCompetitive pay based on experienceHealth, vision, dental, and Employee Assistance ProgramPaid time off to include holidays, PTO, sick leave, and bereavementProfit SharingContinuing education opportunities401K & Employer MatchingEmployee discountsIdentity theft protectionTuition ReimbursementPaid Training OpportunitiesPaid Parental LeaveWellness PlanVolunteer Opportunities
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Towne Insurance is hiring an Administrative Assistant to join our Norfolk team. The Administrative Assistant is responsible for welcoming all visiting clients and guests, distributing correspondence including incoming faxes and emails, and answering the switchboard to forward incoming calls.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the RoleGreet all clients and guests and refer them to the correct personAnswer incoming calls and forward them to correct personDistribute all incoming faxes and other electronic documentsPull policies form company websites and distribute to the correct personHelp open mailOptical Processor (scanning)Keep receptionist area and conference rooms neatReceive all deliveriesOther duties as assigned by managementObeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)Skills and experience you'll need:
A successful candidate will possess excellent customer skills as well as the following:
Strong telephone skillsAttention to detailExperience with outlook, word, and excelWork well under pressureAbility to multi-taskDependability and PunctualityBonus points if you have:
Prior experience with an insurance agencyPrior experience with multi-line switchboardWhat we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
Excellent growth and advancement opportunitiesCompetitive pay based on experienceHealth, vision, dental, and Employee Assistance ProgramPaid time off to include holidays, PTO, sick leave, and bereavementProfit SharingContinuing education opportunities401K & Employer MatchingEmployee discountsIdentity theft protectionTuition ReimbursementPaid Training OpportunitiesPaid Parental LeaveWellness PlanVolunteer Opportunities
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)