Creative Financial Staffing
IT Technician
Creative Financial Staffing, Fort Wayne, IN, United States
Job Summary: Seeking an IT Technician to provide hands-on technical support, diagnose and resolve issues, and maintain our tech infrastructure. Proactive problem solver with strong communication skills.
Responsibilities:
- Provide tech assistance via various channels.
- Diagnose hardware and software issues.
- Install, upgrade computer hardware and software.
- Set up, maintain network, and server equipment.
- Assist with user accounts and permissions.
- Collaborate on projects and maintenance.
- Monitor system performance, perform maintenance.
- Stay updated on emerging technologies.
- Contribute to process improvement.
Qualifications:
- Associate degree in IT or related field.
- Proven IT Technician experience.
- Strong hardware, software understanding.
- Familiar with Windows, macOS, Linux.
- Basic networking knowledge (TCP/IP, DNS, DHCP).
- Excellent problem-solving, communication.
- A+ or similar certification a plus.
- Experience with Active Directory, Office 365 desirable.