Credit and Collection

Responsibilities:

• You will be responsible for reviewing billing data with the purpose of collecting on outstanding invoices
• Responsible for contacting accounts, taking appropriate steps in accordance with established collection policies, procedures and time frames
• Run and maintain monthly aging reports for review by the Account Management team
• In charge of performing outbound collection calls in a professional manner while keeping and improving customer relations
• Contact customers to obtain or communicate account information for collections
• Receive and post payment to customer's account via ACH payments and credit cards as required
• Provide collection reports and metrics to management as requested
• Responsible for working with clients to resolve inconsistencies in payments and negotiate resolutions

CFSJUL2023