Senior Voice Engineer

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity. We are looking for a Senior Voice Engineer responsible for designing, implementing, and managing advanced voice communication systems and technologies. Primarily Remote but the resource will need to be in Houston to come in the office once a week or as needed Your specific duties will include: Voice System Design & Implementation: Design and implement voice communication systems, including VoIP, PBX, SIP, and unified communications solutions. Develop and execute deployment plans for new voice technologies, ensuring minimal disruption to ongoing operations. System Maintenance & Optimization: Monitor and maintain the performance of voice systems to ensure reliability and quality. Perform regular system updates, patches, and configuration changes to optimize performance and security. Troubleshooting & Support: Diagnose and resolve complex voice communication issues, including call quality problems, connectivity issues, and system errors. Provide advanced support for escalated voice-related incidents and work closely with other IT teams to resolve cross-functional issues. Project Management: Lead and manage voice-related projects, including system upgrades, migrations, and integrations. Coordinate with vendors, stakeholders, and internal teams to ensure project milestones and deliverables are met. Specific qualifications for the position include : Minimum of 5-7 years of experience in voice engineering. Proven experience with VoIP, PBX systems, SIP trunking, and unified communications platforms. In-depth knowledge of voice communication protocols (SIP, H.323) and network fundamentals. Proficiency with voice system hardware, software, and troubleshooting tools. Experience with network design and configuration, including QoS and bandwidth Webex Calling Bachelor's degree in computer science, Information Technology, Electrical Engineering, or a related field. Relevant certifications (e.g., CCNP, CCIE, Avaya, Cisco, CVP). Pay Rate Range : $44.59 - $47.29 per hour. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan. Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hrworkway.com or call 972.514.1515.