The Heritage Group
Hardware Asset Specialist
The Heritage Group, Indianapolis, Indiana, us, 46262
About The Heritage GroupFounded in 1930, The Heritage Group (THG) is a fourth-generation family-owned business managing a diverse portfolio of companies specializing in heavy construction and materials, environmental services, and specialty chemicals. Companies within the THG portfolio include Heritage Construction + Materials, and Monument Chemical. With more than 5,000 employees and 30 operating companies worldwide, THG aims to create a safer, more enriching, and sustainable world by harnessing the power of family.
Job Description
The Hardware Asset Specialist is responsible for the monitoring and tracking of IT assets through their entire lifecycle, as well as the coordination of The Heritage Groups established procedures for each phase of that lifecycle. Working in close coordination with technical teams and cross-functional stakeholders (e.g., Finance & Accounting, Procurement, Service Desk), the Hardware Asset Specialist establishes, enforces, monitors, and continuously improves asset management processes, standards, and controls. The combination of attention to detail, analytical skills, and ability to partner with technical and non-technical stakeholders allows this individual to ensure the efficient and effective use of IT asset towards sustainable growth in alignment with our strategy and business objectives.
Essential FunctionsDevelop and maintain IT asset management procedures and guidelines to ensure adherence to ITIL best practices.Participate in a monthly physical inventory of computers in the local office as well as various quarterly, semi-annual, and annual inventories of other assets.Utilize usage and access reports to participate in the search and retrieval of missing computers.Produce reporting out of the IT inventory System as required.Coordinate with IT Leadership, Procurement and Finance to optimize costs and budgeting.Identify opportunities for process improvement and cost savings.Education Qualifications
Preferred Bachelor's DegreeExperience Qualifications
Required 1+ years Proven experience with ServiceNow, including asset management and reporting.Required 3+ years Asset Management experience or equivalent experience requiredRequired Advanced knowledge of IT asset management principles / practices.Skills and Abilities
Ability to hold themselves accountable to high standards.Experience identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgment.Courage to take initiative in unfamiliar or ambiguous circumstances.Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders. Must be confident building business partnerships with various business leaders.Demonstrates exceptional interpersonal and communication skills, effectively engaging with team members and clients to foster a collaborative work environmentUnderstanding IT Infrastructure Library (ITIL) and IT Asset Management (ITAM) principles is crucialAbility to analyze data to make informed decisions about asset utilization and optimizationAbility to lift up to 30 lbsAbility to move around physical hardware in multiple stockroomsLicenses and Certifications
ITIL Foundation - HDI (HDI) Required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#TheHeritageGroup
Job Description
The Hardware Asset Specialist is responsible for the monitoring and tracking of IT assets through their entire lifecycle, as well as the coordination of The Heritage Groups established procedures for each phase of that lifecycle. Working in close coordination with technical teams and cross-functional stakeholders (e.g., Finance & Accounting, Procurement, Service Desk), the Hardware Asset Specialist establishes, enforces, monitors, and continuously improves asset management processes, standards, and controls. The combination of attention to detail, analytical skills, and ability to partner with technical and non-technical stakeholders allows this individual to ensure the efficient and effective use of IT asset towards sustainable growth in alignment with our strategy and business objectives.
Essential FunctionsDevelop and maintain IT asset management procedures and guidelines to ensure adherence to ITIL best practices.Participate in a monthly physical inventory of computers in the local office as well as various quarterly, semi-annual, and annual inventories of other assets.Utilize usage and access reports to participate in the search and retrieval of missing computers.Produce reporting out of the IT inventory System as required.Coordinate with IT Leadership, Procurement and Finance to optimize costs and budgeting.Identify opportunities for process improvement and cost savings.Education Qualifications
Preferred Bachelor's DegreeExperience Qualifications
Required 1+ years Proven experience with ServiceNow, including asset management and reporting.Required 3+ years Asset Management experience or equivalent experience requiredRequired Advanced knowledge of IT asset management principles / practices.Skills and Abilities
Ability to hold themselves accountable to high standards.Experience identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgment.Courage to take initiative in unfamiliar or ambiguous circumstances.Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders. Must be confident building business partnerships with various business leaders.Demonstrates exceptional interpersonal and communication skills, effectively engaging with team members and clients to foster a collaborative work environmentUnderstanding IT Infrastructure Library (ITIL) and IT Asset Management (ITAM) principles is crucialAbility to analyze data to make informed decisions about asset utilization and optimizationAbility to lift up to 30 lbsAbility to move around physical hardware in multiple stockroomsLicenses and Certifications
ITIL Foundation - HDI (HDI) Required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#TheHeritageGroup