Staffing Now
Administrative Coordinator
Staffing Now, Orlando, Florida, us, 32885
SNI Companies is seeking an experienced Administrative Coordinator for a client of ours in the Orlando, FL area
THIS POSITION IS IN OFFICE (NOT REMOTE)Monday to Friday8am to 5pmPay $20.00 per hourESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO:Key Responsibilities:Service Call Management:
Answer incoming service phone calls and direct them to the appropriate personnel or department.Customer Follow-Up:
Follow up on customer inquiries via phone, email, and CRM systems, ensuring timely and accurate responses.Payment Resolution:
Address and resolve credit card and payment issues with customers as needed.Order Processing:
Process and invoice service quotes and orders, coordinating shipment details as required.Warranty and RMA Management:
Issue Warranty orders and Return Merchandise as required and follow up with customers.Order Entry:
Directly enter customer orders received via phone as needed.Sales Admin Assistance:
Assist with sales administration activities.Requirements:
Proficiency with Microsoft Office Suite.Excellent communication skills.Strong ability to organize, multitask, prioritize, and work under tight deadlines.High school diploma or equivalent; an AS or BS degree is a plus.Bilingual is a PLUSMUST be able to pass a background and drug screening
THIS POSITION IS IN OFFICE (NOT REMOTE)Monday to Friday8am to 5pmPay $20.00 per hourESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO:Key Responsibilities:Service Call Management:
Answer incoming service phone calls and direct them to the appropriate personnel or department.Customer Follow-Up:
Follow up on customer inquiries via phone, email, and CRM systems, ensuring timely and accurate responses.Payment Resolution:
Address and resolve credit card and payment issues with customers as needed.Order Processing:
Process and invoice service quotes and orders, coordinating shipment details as required.Warranty and RMA Management:
Issue Warranty orders and Return Merchandise as required and follow up with customers.Order Entry:
Directly enter customer orders received via phone as needed.Sales Admin Assistance:
Assist with sales administration activities.Requirements:
Proficiency with Microsoft Office Suite.Excellent communication skills.Strong ability to organize, multitask, prioritize, and work under tight deadlines.High school diploma or equivalent; an AS or BS degree is a plus.Bilingual is a PLUSMUST be able to pass a background and drug screening