Creative Financial Staffing
Collections Specialist
Creative Financial Staffing, Cypress, TX, United States
Collections Specialist
About the Company and Opportunity:
- Our client is a growth-oriented firm dedicated to providing fuel services, disaster response, heavy equipment and various environmental services.
- This organization provides services to the nations major agriculture, construction, pipeline & oil, emergency, manufacturing, and railroad industry..
- Why work here:
- A supportive and collaborative work environment that enhances job satisfaction leading to lasting professional relationships.
- Contribute to meaningful work that positively impacts people's lives.
- Monitor accounts for past due amounts and communicate with customers to request payment on delinquent accounts.
- Investigate and resolve disputes related to invoices, including researching historical data.
- Maintain logs of payment promises and account details, scheduling follow-ups with account holders.
- Process payments and customer credits, while communicating delinquent account statuses to management.
- 5-7 years of relevant experience as a Collection Specialist or similar role, with knowledge of B2B billing and collections procedures.
- Excellent oral and written communication and negotiation skills, with the ability to manage demanding situations calmly.
- Proficient in MS Office Suite, particularly Outlook and Excel, with strong analytical and research abilities.
- Strong attention to detail, multitasking ability, and a flexible attitude towards changing priorities and tight deadlines.