University of California Riverside
Clinic Administrative Manager - RN
University of California Riverside, Riverside, California, United States, 92504
Clinic Administrative Manager - RN
Job ID:Location:
Riverside AreaSchedule:
8AM - 5PMCategory:
HealthcareSalary:
$123,000 - $241,400Full/Part Time:
Full-time(100%)Organization:
School of MedicineDepartment:
Clinical Affairs DeptApplication Deadline:
Open Until Filled
Position Information:UCR Health is a team of physicians, specialists and healthcare professionals dedicated to improving the health of inland southern California residents and families by bringing health home to our communities.
Established alongside the School of Medicine at the University of California, Riverside, UCR Health is growing to meet the healthcare needs of the region - bringing innovative, culturally sensitive medical care to our communities. Our patient-centered primary care and specialty services deliver university-based healthcare excellence and innovation to the communities where we live, work and play. To learn more about UCR Health, please visit:
www.ucrhealth.org
The Clinic Administrative Manager-RN is responsible for the overall operations in developing and maintaining well-functioning and compliant physician office clinics. This position will oversee clinics in both the Riverside and La Quinta areas. This will include, but not limited to ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice, staffing, training, financial/budgetary, billing, ensuring the correct coding when designating patient diagnosis or visit information, policy making, patient satisfaction, and provider/employee engagement. Will supervise management and staff in overseeing the functions provided by the front office coordinators, surgery schedulers, medical assistants, and clinic leads. Collaborates with providers and leadership on matters and strategic initiatives related to profit/loss, budgetary, operational efficiencies for existing and new service lines. Serves as a liaison for employee, provider, and patient relations. Develop, monitor, and report on key performance indicators (KPIs). Has administrative oversight of clinicians (mid-level providers, therapists, psychologists) timekeeping, scheduling, etc.
The full salary range for the Clinic Administrative Manager - RN is $123,000 - $241,400 annually. However, the expected pay scale for this position is up to $182,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements:Educational RequirementsBachelor's degree in nursing.RequiredMaster's degree.PreferredExperience Requirements6 - 10 years of related experience.RequiredExperience in a medical healthcare operation setting, preferably outpatient.RequiredExperience using an electronic medical record (EMR) system; EPIC system.PreferredExperience with clinical finance and budgets.PreferredExperience in creating and implementing strategies to enhance patient care.PreferredPrevious supervisory/managerial experience.PreferredExperience in patient satisfaction metrics, creating and implementing improvement plans, and initiatives in increasing patient satisfaction.PreferredLicense RequirementsRegistered Nurse in the State of California.RequiredCertification RequirementsED and other patient care units may require some or all of the following certifications: CPR, ACLS, PALS or ENPC, TNCC, MICN.RequiredBLS for healthcare provider.RequiredSpecial ConditionsOccasional travel for university related business meetings, conferences and/or professional development.RequiredMinimum RequirementsDemonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance. Provides input to decision-makers on human resources matters.Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner. Prepares and presents a variety of reports, documentation, analyses, and project proposals.Knowledge of business software and specialized applications and data management systems used in nursing units or departments.Additional Information:In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.UC Riverside is the top university in the United States for social mobility. - U.S. News 2020UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University RankingsUCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit:
Employee Benefits Overview
Job Description Details:General InformationJob TitleNURSE SVC SUPV 2Job Code006508Grade27Department HeadTimothy CollinsSupervisorKrystal RivasPositions Directly SupervisedJob CodeTitleFTE004172AMBUL CARE ADMSTN SUPV 12Generic ScopeProvides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.
Custom ScopeSupervises staff involved in providing clinical patient care. Assists in ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice. Assists with the administration and management of personnel, fiscal, and material resources. May assume full responsibility for the unit in delegated areas and in the absence of the manager.
Department Custom ScopeThe Clinic Administrative Manager-RN is responsible for the overall operations in developing and maintaining well-functioning and compliant physician office clinics. This position will oversee clinics in both the Riverside and La Quinta areas. This will include, but not limited to ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice, staffing, training, financial/budgetary, billing, ensuring the correct coding when designating patient diagnosis or visit information, policy making, patient satisfaction, and provider/employee engagement. Will supervise management and staff in overseeing the functions provided by the front office coordinators, surgery schedulers, medical assistants, and clinic leads. Collaborates with providers and leadership on matters and strategic initiatives related to profit/loss, budgetary, operational efficiencies for existing and new service lines. Serves as a liaison for employee, provider, and patient relations. Develop, monitor, and report on key performance indicators (KPIs). Has administrative oversight of clinicians (mid-level providers, therapists, psychologists) timekeeping, scheduling, etc.
Key Responsibilities:
Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology. Keeps staff informed of changes in policies, procedures and external regulations. Responsible for all aspects of the patient experience including quality, risk, safety, throughput and patient flow. Serves as a role model for professional nursing practice. Develops policies, protocols, processes, standardization practices, and workflows across the clinical enterprise to continually enhance the patient care. Serves as a SME and sets the standard for best practices in the ambulatory setting, education, and training of clinical process. In partnership with the UCR Environment Health and Safety Department / Risk Management develop and oversee the Environmental Safety Plan with includes Infection Control Program, Regulated Waste Program, Exposure Control Plans, etc.Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations. Oversees all aspects of the clinical operations for both front and back office operations, Medical Assistants, scheduling of providers (doctors, advanced practice providers (APP's), therapists, residents/fellows), overseeing all aspects of the patient flow process through the clinic. Coordinate with residency/fellow coordinator and program directors on the GME operations in their respective department(s). Full independent supervisory responsibilities for front and back office staff. Administrative and operational supervisory responsibilities for clinical staff (Nurses, Psychiatric Professional, and Psychologist) with recommendations to physicians who have clinical practice oversight responsibilities.Monitors services provided by support departments and collaborates to improve utilization and efficiency.Understands unit financial goals and educates staff regarding cost-containment strategies. Maintains unit expenses within budget. Actively participates in the budgeting activities, fiscal close, and monitoring processes. Will develop and present financial data, proformas, and business plans for new business. Will present and justify variances in annual budgets to leadership in executive meetings. Is responsible for the commission of new sites/service lines.Develop, monitor, and report on key performance indicators (KPIs) for both clinic, staff/provider metrics (i.e. provider productivity, clinic productivity, and staff productivity).Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters. Orients new employees to nursing responsibilities within the practice.Promotes a climate of effective teamwork, communication and collaboration.Encourages and assists staff in meeting professional goals. Uses standard practice evaluation tools to identify areas for growth. Consults with nurse leaders and educators on developing strategies for performance improvement.Communicates regularly with management on unit activities and on pertinent operational or human resources issues.Responds to community or health system partners to facilitate delivery of patient care services.Promotes a positive patient experience through service recovery as needed, across the nursing unit. Role model in handling patient issues and concerns. Coaches and empowers staff to respond to patient issues according to established customer service guidelines and standards. Evaluates patterns in regards to customer service and develops, proposes and implements policies and procedures for improvement. Also works on handling provider / chair issues and concerns.Collaborates with providers and leadership on patient and physician relations, investigates, provides feedback, communications, and work toward process and quality improvement. Works with department chair(s) on future direction / strategic planning of services and overall operations.Oversees revenue management functions, such as auditing for quality and compliance, educating providers in coding requirements and recommending system improvements. Works with billing and registration staff to improve services and trains on new policies and procedures. Oversee data entry and cash collection. Consults with billing professional colleagues on questions and issues as needed. Ensuring patient visits are evaluated appropriately for the visit type. Participates in the cost analysis and evaluation of existing and new service lines.Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges.
To apply, visit
https://jobsportal.ucr.edu/jobs/34185961
Copyright 2024 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agencyjeid-670cdcb2c2138740bbe84c2c53efc348#J-18808-Ljbffr
Job ID:Location:
Riverside AreaSchedule:
8AM - 5PMCategory:
HealthcareSalary:
$123,000 - $241,400Full/Part Time:
Full-time(100%)Organization:
School of MedicineDepartment:
Clinical Affairs DeptApplication Deadline:
Open Until Filled
Position Information:UCR Health is a team of physicians, specialists and healthcare professionals dedicated to improving the health of inland southern California residents and families by bringing health home to our communities.
Established alongside the School of Medicine at the University of California, Riverside, UCR Health is growing to meet the healthcare needs of the region - bringing innovative, culturally sensitive medical care to our communities. Our patient-centered primary care and specialty services deliver university-based healthcare excellence and innovation to the communities where we live, work and play. To learn more about UCR Health, please visit:
www.ucrhealth.org
The Clinic Administrative Manager-RN is responsible for the overall operations in developing and maintaining well-functioning and compliant physician office clinics. This position will oversee clinics in both the Riverside and La Quinta areas. This will include, but not limited to ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice, staffing, training, financial/budgetary, billing, ensuring the correct coding when designating patient diagnosis or visit information, policy making, patient satisfaction, and provider/employee engagement. Will supervise management and staff in overseeing the functions provided by the front office coordinators, surgery schedulers, medical assistants, and clinic leads. Collaborates with providers and leadership on matters and strategic initiatives related to profit/loss, budgetary, operational efficiencies for existing and new service lines. Serves as a liaison for employee, provider, and patient relations. Develop, monitor, and report on key performance indicators (KPIs). Has administrative oversight of clinicians (mid-level providers, therapists, psychologists) timekeeping, scheduling, etc.
The full salary range for the Clinic Administrative Manager - RN is $123,000 - $241,400 annually. However, the expected pay scale for this position is up to $182,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements:Educational RequirementsBachelor's degree in nursing.RequiredMaster's degree.PreferredExperience Requirements6 - 10 years of related experience.RequiredExperience in a medical healthcare operation setting, preferably outpatient.RequiredExperience using an electronic medical record (EMR) system; EPIC system.PreferredExperience with clinical finance and budgets.PreferredExperience in creating and implementing strategies to enhance patient care.PreferredPrevious supervisory/managerial experience.PreferredExperience in patient satisfaction metrics, creating and implementing improvement plans, and initiatives in increasing patient satisfaction.PreferredLicense RequirementsRegistered Nurse in the State of California.RequiredCertification RequirementsED and other patient care units may require some or all of the following certifications: CPR, ACLS, PALS or ENPC, TNCC, MICN.RequiredBLS for healthcare provider.RequiredSpecial ConditionsOccasional travel for university related business meetings, conferences and/or professional development.RequiredMinimum RequirementsDemonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance. Provides input to decision-makers on human resources matters.Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner. Prepares and presents a variety of reports, documentation, analyses, and project proposals.Knowledge of business software and specialized applications and data management systems used in nursing units or departments.Additional Information:In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.UC Riverside is the top university in the United States for social mobility. - U.S. News 2020UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University RankingsUCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit:
Employee Benefits Overview
Job Description Details:General InformationJob TitleNURSE SVC SUPV 2Job Code006508Grade27Department HeadTimothy CollinsSupervisorKrystal RivasPositions Directly SupervisedJob CodeTitleFTE004172AMBUL CARE ADMSTN SUPV 12Generic ScopeProvides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.
Custom ScopeSupervises staff involved in providing clinical patient care. Assists in ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice. Assists with the administration and management of personnel, fiscal, and material resources. May assume full responsibility for the unit in delegated areas and in the absence of the manager.
Department Custom ScopeThe Clinic Administrative Manager-RN is responsible for the overall operations in developing and maintaining well-functioning and compliant physician office clinics. This position will oversee clinics in both the Riverside and La Quinta areas. This will include, but not limited to ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice, staffing, training, financial/budgetary, billing, ensuring the correct coding when designating patient diagnosis or visit information, policy making, patient satisfaction, and provider/employee engagement. Will supervise management and staff in overseeing the functions provided by the front office coordinators, surgery schedulers, medical assistants, and clinic leads. Collaborates with providers and leadership on matters and strategic initiatives related to profit/loss, budgetary, operational efficiencies for existing and new service lines. Serves as a liaison for employee, provider, and patient relations. Develop, monitor, and report on key performance indicators (KPIs). Has administrative oversight of clinicians (mid-level providers, therapists, psychologists) timekeeping, scheduling, etc.
Key Responsibilities:
Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology. Keeps staff informed of changes in policies, procedures and external regulations. Responsible for all aspects of the patient experience including quality, risk, safety, throughput and patient flow. Serves as a role model for professional nursing practice. Develops policies, protocols, processes, standardization practices, and workflows across the clinical enterprise to continually enhance the patient care. Serves as a SME and sets the standard for best practices in the ambulatory setting, education, and training of clinical process. In partnership with the UCR Environment Health and Safety Department / Risk Management develop and oversee the Environmental Safety Plan with includes Infection Control Program, Regulated Waste Program, Exposure Control Plans, etc.Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations. Oversees all aspects of the clinical operations for both front and back office operations, Medical Assistants, scheduling of providers (doctors, advanced practice providers (APP's), therapists, residents/fellows), overseeing all aspects of the patient flow process through the clinic. Coordinate with residency/fellow coordinator and program directors on the GME operations in their respective department(s). Full independent supervisory responsibilities for front and back office staff. Administrative and operational supervisory responsibilities for clinical staff (Nurses, Psychiatric Professional, and Psychologist) with recommendations to physicians who have clinical practice oversight responsibilities.Monitors services provided by support departments and collaborates to improve utilization and efficiency.Understands unit financial goals and educates staff regarding cost-containment strategies. Maintains unit expenses within budget. Actively participates in the budgeting activities, fiscal close, and monitoring processes. Will develop and present financial data, proformas, and business plans for new business. Will present and justify variances in annual budgets to leadership in executive meetings. Is responsible for the commission of new sites/service lines.Develop, monitor, and report on key performance indicators (KPIs) for both clinic, staff/provider metrics (i.e. provider productivity, clinic productivity, and staff productivity).Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters. Orients new employees to nursing responsibilities within the practice.Promotes a climate of effective teamwork, communication and collaboration.Encourages and assists staff in meeting professional goals. Uses standard practice evaluation tools to identify areas for growth. Consults with nurse leaders and educators on developing strategies for performance improvement.Communicates regularly with management on unit activities and on pertinent operational or human resources issues.Responds to community or health system partners to facilitate delivery of patient care services.Promotes a positive patient experience through service recovery as needed, across the nursing unit. Role model in handling patient issues and concerns. Coaches and empowers staff to respond to patient issues according to established customer service guidelines and standards. Evaluates patterns in regards to customer service and develops, proposes and implements policies and procedures for improvement. Also works on handling provider / chair issues and concerns.Collaborates with providers and leadership on patient and physician relations, investigates, provides feedback, communications, and work toward process and quality improvement. Works with department chair(s) on future direction / strategic planning of services and overall operations.Oversees revenue management functions, such as auditing for quality and compliance, educating providers in coding requirements and recommending system improvements. Works with billing and registration staff to improve services and trains on new policies and procedures. Oversee data entry and cash collection. Consults with billing professional colleagues on questions and issues as needed. Ensuring patient visits are evaluated appropriately for the visit type. Participates in the cost analysis and evaluation of existing and new service lines.Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges.
To apply, visit
https://jobsportal.ucr.edu/jobs/34185961
Copyright 2024 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agencyjeid-670cdcb2c2138740bbe84c2c53efc348#J-18808-Ljbffr