Transport Co-Ordinator (Nights)

Transport Co-OrdinatorMenzies Distribution are looking for a Transport Co-Ordinator to join our team, providing a first-class service in Kettering. The purpose of this role is to both report and provide full support to the Transport Supervisor with regards to all transport administration and compliance. Having previous transport-related administration and customer service experience gained within a fast-paced distribution environment, the ideal candidate would be flexible.The Details:Salary: £28k Per Annum / £11.96 Per HourSite: KetteringShift Pattern: Monday to Friday NightsHours: 21:00-06:00 / 45 Hours Per WeekMonthly PayParking OnsiteKey Duties and Accountabilities:Engage all external and internal customers by communicating in a friendly and professional manner, ensuring that a good impression is maintained at all times.Answer and respond to all incoming calls in a prompt and polite manner.Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly, and courteous manner.Liaise with the management team to ensure the smooth operation of the transport department.Monitor and chase documentation in support of the transport operation.Undertake filing duties to meet the needs of the Transport Department.Deal with customer orders ensuring quality accuracy, delivery timelines, instruction, and communication to all depot staff.Maintain a harmonised people and customer-focused team working environment, always seeking opportunities to improve our stakeholders’ experience.Maintain and expand an excellent proactive relationship with existing customers and suppliers.Handle customer and supplier enquiries and complaints from investigation through to closure.Ensure that customer requirements are administered in a timely, controlled, and recorded manner.Ensure that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.Support and develop the process of Continuous Improvement, challenging working conditions, systems, and behaviours to increase performance and employee satisfaction.Enter accurate data onto all internal systems and reports.Maintain data security and integrity in line with business needs.Maintain a safe working environment that complies with all aspects of the company’s H & S Policy.Scan and process daily PODs.Operate and monitor entrance and exit gates of contact sites.Conduct driver prebrief and debriefs.Provide holiday and break cover for the Transport Supervisors.Key Experience and Qualifications:Excellent computer literacy (Microsoft Office, Word & Excel).Previous administration experience.Good numeric skills – including accuracy.Technical skills and behavioral competencies:Well-developed verbal and written communication skills.Strong analytical and numeracy skills.Good level of financial understanding.Flexibility.Help maintain a motivating focused team environment.Enthusiastic and energetic personality.Enjoy working to deadlines.Ability to work on own initiative, demonstrating organisational skills.Benefits:Pension Scheme.Cycle2Work scheme.Employee Assistance Program.SPIRIT Awards - Peer to Peer recognition.INCLUSION:Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, aiming to create opportunities to improve the diversity of our workforce across all areas of the business.We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. We aim to encourage an inclusive culture where people can feel empowered to be the very best they can be and to reach their full potential, creating value through diversity, which makes us strong as a business. As an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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