Transformation Unit
Waiting List Co-ordinator
Transformation Unit, Northampton, Massachusetts, us, 01061
Main area: Administration
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (including weekends)
Job ref: 265-6629370
Employer: Northampton General Hospital NHS Trust
Employer type: NHS
Site: Northampton General Hospital
Town: Northampton
Salary: £24,071 - £25,674 Per annum
Salary period: Yearly
Closing: 13/10/2024 23:59
Waiting List Co-ordinatorBand 3Job overviewEndoscopy Inpatient waiting list co-ordinator to work as part of a clerical team to support a defined team of Clinicians at Northampton General Hospital & Danetre Hospital.
General Medicine is looking for a full-time Inpatient co-ordinator within our Endoscopy department. The position is 37.5 hours per week, including weekends. We seek someone who enjoys a fast-paced environment with a positive, can-do attitude.
Main duties of the job
Ensure that the correct administration procedures are followed and all relevant letters, prep, and related information are sent out in a timely manner.
Manage and record all patients needing a pre-op check before their procedures.
Liaise with the unit Manager to assist in booking inpatients at Northampton General Hospital.
Handle enquiries on behalf of the Clinical Teams via telephone, personal contact, or correspondence, ensuring appropriate documentation is available.
Assist with the effective management of patient pathways, ensuring all necessary appointments and waiting lists are organized in a timely manner.
Assist with the coordination of lists to ensure effective time management.
Ensure relevant databases and patient information systems are up to date.
Provide general administrative services including photocopying, filing, faxing, and other office routines.
Ensure all correspondence and documentation is filed promptly and cross-referenced when necessary.
Person specificationEducation, Training and Qualifications
Educated to GCSE level or equivalent experience.
Knowledge and Experience
Knowledge of a range of administration duties and procedures.
Excellent communication skills, both written and verbal.
Courteous, tactful, and efficient telephone manner.
Proficient in Microsoft Office packages including Word, Excel & Outlook.
Experience of database systems.
Experience of working in a busy office environment.
Analytical and judgment skills for problem-solving.
Ability to work well as part of a team.
Experience of working in the NHS.
Skills
Attention to detail and accuracy.
Organizational skills and ability to prioritize.
Ability to cope under pressure and meet deadlines.
Ability to communicate with all levels of staff.
Ability to maintain confidentiality.
Key Competencies/Personal Qualities and Attributes
Ability to use own initiative.
Confident in establishing and maintaining good working relationships.
Empathetic approach to understanding patient needs.
Able to self-motivate.
Northampton General Hospital NHS Trust encourages applications from all candidates, especially those from underrepresented groups. We strive to create an inclusive and collaborative environment.
Apply today and join the largest family in Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
To apply for this post, scroll down to the bottom of this page and select “apply online now.”
#J-18808-Ljbffr
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (including weekends)
Job ref: 265-6629370
Employer: Northampton General Hospital NHS Trust
Employer type: NHS
Site: Northampton General Hospital
Town: Northampton
Salary: £24,071 - £25,674 Per annum
Salary period: Yearly
Closing: 13/10/2024 23:59
Waiting List Co-ordinatorBand 3Job overviewEndoscopy Inpatient waiting list co-ordinator to work as part of a clerical team to support a defined team of Clinicians at Northampton General Hospital & Danetre Hospital.
General Medicine is looking for a full-time Inpatient co-ordinator within our Endoscopy department. The position is 37.5 hours per week, including weekends. We seek someone who enjoys a fast-paced environment with a positive, can-do attitude.
Main duties of the job
Ensure that the correct administration procedures are followed and all relevant letters, prep, and related information are sent out in a timely manner.
Manage and record all patients needing a pre-op check before their procedures.
Liaise with the unit Manager to assist in booking inpatients at Northampton General Hospital.
Handle enquiries on behalf of the Clinical Teams via telephone, personal contact, or correspondence, ensuring appropriate documentation is available.
Assist with the effective management of patient pathways, ensuring all necessary appointments and waiting lists are organized in a timely manner.
Assist with the coordination of lists to ensure effective time management.
Ensure relevant databases and patient information systems are up to date.
Provide general administrative services including photocopying, filing, faxing, and other office routines.
Ensure all correspondence and documentation is filed promptly and cross-referenced when necessary.
Person specificationEducation, Training and Qualifications
Educated to GCSE level or equivalent experience.
Knowledge and Experience
Knowledge of a range of administration duties and procedures.
Excellent communication skills, both written and verbal.
Courteous, tactful, and efficient telephone manner.
Proficient in Microsoft Office packages including Word, Excel & Outlook.
Experience of database systems.
Experience of working in a busy office environment.
Analytical and judgment skills for problem-solving.
Ability to work well as part of a team.
Experience of working in the NHS.
Skills
Attention to detail and accuracy.
Organizational skills and ability to prioritize.
Ability to cope under pressure and meet deadlines.
Ability to communicate with all levels of staff.
Ability to maintain confidentiality.
Key Competencies/Personal Qualities and Attributes
Ability to use own initiative.
Confident in establishing and maintaining good working relationships.
Empathetic approach to understanding patient needs.
Able to self-motivate.
Northampton General Hospital NHS Trust encourages applications from all candidates, especially those from underrepresented groups. We strive to create an inclusive and collaborative environment.
Apply today and join the largest family in Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
To apply for this post, scroll down to the bottom of this page and select “apply online now.”
#J-18808-Ljbffr