State of Washington
DSHS BHA Quality Assurance Manager
State of Washington, Olympia, Washington, United States, 98502
OFMHS Quality Assurance Manager
This is a great opportunity to implement a quality management system with the Office of Forensic Mental Health Services (OFMHS) within the Behavioral Health Administration (BHA). The Quality Assurance (QA) Manager engages in actions that ensure that applicable standards, rules, laws, and policies regarding competency restoration are met among BHA’s competency restoration programs.In this role, you will work in a proactive manner in preventing potential regulatory issues and develop corrective plans prior to regulatory review to prevent facility citations, ongoing non-conformity, and, when applicable, maintain licensure with the Department of Health. You will also implement quality functions among the various divisions within OFMHS by working closely with OFMHS leadership staff on routine improvement-oriented functions and self-audits.Some of what you’ll do:
Develop, implement, and monitor the QA program specific to competency restoration.Provide QA guidance to leadership staff.Report QA data derived from surveys.Review performance metrics.Work collaboratively with OFMHS leadership and management staff on implementing the OFMHS Quality Management System.Track actions taken as part of Quality Improvement, Performance Improvement, and self-audits, and summarize this data quarterly.Oversee the quality assurance program for competency evaluations and summarize data derived from this program quarterly.What we’re looking for:
Professionals with a master's degree in human services or health administration or closely allied field and five years of experience within the field of quality management, of which at least 3 years must have been experience working within the treatment of mental health disorders.Or, equivalent experience and/or education.Preferred:
Communicate effectively orally and in writing with management peers, facility staff, residents, resident families, and the public is required to carry out the assigned duties of the role.Safeguard sensitive and confidential information such as documents containing confidential resident information and documents that quality under the protection of a Continuous Quality Improvement Program.Demonstrate sensitivity to cultural diversity.Work collaboratively in a multi-disciplinary team setting.Questions? Please contact
Jourdan.Kovacs@dshs.wa.gov
and reference 09063.Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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This is a great opportunity to implement a quality management system with the Office of Forensic Mental Health Services (OFMHS) within the Behavioral Health Administration (BHA). The Quality Assurance (QA) Manager engages in actions that ensure that applicable standards, rules, laws, and policies regarding competency restoration are met among BHA’s competency restoration programs.In this role, you will work in a proactive manner in preventing potential regulatory issues and develop corrective plans prior to regulatory review to prevent facility citations, ongoing non-conformity, and, when applicable, maintain licensure with the Department of Health. You will also implement quality functions among the various divisions within OFMHS by working closely with OFMHS leadership staff on routine improvement-oriented functions and self-audits.Some of what you’ll do:
Develop, implement, and monitor the QA program specific to competency restoration.Provide QA guidance to leadership staff.Report QA data derived from surveys.Review performance metrics.Work collaboratively with OFMHS leadership and management staff on implementing the OFMHS Quality Management System.Track actions taken as part of Quality Improvement, Performance Improvement, and self-audits, and summarize this data quarterly.Oversee the quality assurance program for competency evaluations and summarize data derived from this program quarterly.What we’re looking for:
Professionals with a master's degree in human services or health administration or closely allied field and five years of experience within the field of quality management, of which at least 3 years must have been experience working within the treatment of mental health disorders.Or, equivalent experience and/or education.Preferred:
Communicate effectively orally and in writing with management peers, facility staff, residents, resident families, and the public is required to carry out the assigned duties of the role.Safeguard sensitive and confidential information such as documents containing confidential resident information and documents that quality under the protection of a Continuous Quality Improvement Program.Demonstrate sensitivity to cultural diversity.Work collaboratively in a multi-disciplinary team setting.Questions? Please contact
Jourdan.Kovacs@dshs.wa.gov
and reference 09063.Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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