UFC GYM - Whitestown, IN
Membership Specialist
UFC GYM - Whitestown, IN, Nashville, Tennessee, United States,
Benefits:Bonus based on performanceDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementTraining & developmentTuition assistanceVision insuranceLooking to combine work, fitness, purpose and fun while changing lives? Being a team member of UFC GYM is more than a job. It's an opportunity to inspire others to reach their fitness goals. Our ‘Train Different' philosophy attracts a diverse and welcoming group of professionals and makes UFC GYM an amazing company to work for.The benefits of working for UFC GYM:$1000 annual Tuition Reimbursement ProgramFREE UFC GYM Champion Membership ($1500 annual value)One FREE Family Add-on at Ultimate Access ($1000 annual value)FREE MZ1 Heart Rate Monitor ($90 value)FREE dotFIT and MyZone CertificationsFREE Membership to Tickets At WorkFREE Financial Planning ServicesFREE Confidential Counseling ServicesDiscounts off Private Coaching50% off 4 Retail Items per monthJob Overview:
We are searching for a high energy, sales driven and customer service minded team member to join our growing family. This position will play a critical role in the member service process. Candidate must have a sales background and an understanding of how to overcome sales objections.The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.ESSENTIAL DUTIES & RESPONSIBILITIES
Lead Generation & Appointment Booking
External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting in leads.Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables.Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym.Use the company approved presentation when presenting membership options to non-members.Ensure Personal Sales Room Financial goals are met or exceeded each month.Ensure integrity of each sale by attaching supporting documents and signature with each agreement.Customer Service
Follow up with members that have enrolled to ensure we are exceeding expectations.Provide the highest level of customer service possible when communicating and interacting with guests.Assist in maintaining a clean and operational facility.Accountable for saving members that are requesting to cancel their membership.Miscellaneous
Sales Schedule: Schedules are set a month in advance.Mandatory Meetings: Monthly “All Team Meeting” and “Daily Production Meetings” are mandatory.Uniform Policy: The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks or Jeans in good condition.Timekeeping: Membership Specialists must record time worked while using the company check-in system.REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities
In-depth knowledge of sales practices and techniques.General understanding of Fitness Industry.Ability to work with computers.Excellent customer service skills.Must be a team player.Minimum certifications/educational level:
High school degree or GED required.Must complete company sales training and orientation program.Must be 18 years of age to apply with open availability, and able to work weekends.Minimum experience:
1-2 years sales experience preferred.
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We are searching for a high energy, sales driven and customer service minded team member to join our growing family. This position will play a critical role in the member service process. Candidate must have a sales background and an understanding of how to overcome sales objections.The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.ESSENTIAL DUTIES & RESPONSIBILITIES
Lead Generation & Appointment Booking
External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting in leads.Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables.Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym.Use the company approved presentation when presenting membership options to non-members.Ensure Personal Sales Room Financial goals are met or exceeded each month.Ensure integrity of each sale by attaching supporting documents and signature with each agreement.Customer Service
Follow up with members that have enrolled to ensure we are exceeding expectations.Provide the highest level of customer service possible when communicating and interacting with guests.Assist in maintaining a clean and operational facility.Accountable for saving members that are requesting to cancel their membership.Miscellaneous
Sales Schedule: Schedules are set a month in advance.Mandatory Meetings: Monthly “All Team Meeting” and “Daily Production Meetings” are mandatory.Uniform Policy: The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks or Jeans in good condition.Timekeeping: Membership Specialists must record time worked while using the company check-in system.REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities
In-depth knowledge of sales practices and techniques.General understanding of Fitness Industry.Ability to work with computers.Excellent customer service skills.Must be a team player.Minimum certifications/educational level:
High school degree or GED required.Must complete company sales training and orientation program.Must be 18 years of age to apply with open availability, and able to work weekends.Minimum experience:
1-2 years sales experience preferred.
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