Charter Communications
Leave of Absence Specialist
Charter Communications, Charlotte, North Carolina, United States, 28245
ESC Leave of Absence SpecialistWhen working through a challenge, are you professional and patient? Are you capable of leveraging critical thinking skills to proactively identify opportunities for improvement? If so, you could excel as an ESC Leave of Absence (LOA) Specialist at Spectrum.Spectrum
keeps nearly 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet, TV, mobile, and voice. Our ESC Leave of Absence Specialist plays an integral role in providing consultative support across the company for all LOA programs. We understand the importance and value of each employee-related process, so we drive and improve the dedicated resources and programs that serve our people.
BE PART OF THE CONNECTIONAs an ESC Leave of Absence Specialist, you'll provide consultative support across the company for all leave of absence programs, inclusive of federal, state, and local leaves. You'll serve as an internal consultant to the business, proactively liaising and leveraging external resources (vendors, consulting partners, industry associations) and internal partners (HR) to assess and enhance existing processes, protocols, and programs. It's a career that develops as you do, with opportunities to grow.WHAT OUR ESC LOA SPECIALISTS ENJOY MOSTAdministering leave programs and policies in accordance with applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)Overseeing all aspects of leave programs and vendorsCollaborating with workers' compensation claims adjusters, medical professionals, and legal counsel to support return-to-work or restricted dutyPartnering closely with HR on all escalated leave cases, accommodations, and workers' compensation claimsMeeting regularly with HR to review claims' status and develop strategies for resolutionMaking recommendations to HR in support of the interactive ADA process and the individual assessment of each ADA accommodation requestActing as a liaison between business stakeholders, employees, and third-party administration vendorsProviding leadership in the integration and implementation of complex programs, services, and/or initiatives within the Leaves teamPartnering with the Benefits Team on changes to Charter's policy and plan design to improve LOA program and the administration of the plansEnsuring compliance with applicable government regulationsYou'll serve as the subject matter expert for the leave programs in alignment and under the general direction and guidance of HR leadership; seldom are two days the same.You must be resourceful, eager to learn, and able to adapt to an ever-evolving work environment and industry. If you're up to the challenge, you'll find a rewarding and fulfilling career at Spectrum.
WHAT YOU'LL BRING TO SPECTRUMRequired QualificationsExperience:
LOA and/or ADA experience in a large complex organization 3+ yearsEducation:
Bachelor's degree in HR or related field or equivalent experienceTechnical skills:
Working knowledge of leave administration, including FMLA and ADA. Demonstrated knowledge of Employment Laws related to Leave of Absence. Knowledge of FMLA, ADAAA, Benefit Administration, Corporate HR, and enterprise businessSkills:
Demonstrated analytical skills to compile and interpret data for reporting purposes. Demonstrated presentation skills. Interpersonal skills necessary to interact effectively with employees at all levels of the organization. Demonstrated computer skills, especially spreadsheets, databases, and word processing (i.e. Microsoft Word, Excel, PowerPoint, and Outlook)Abilities:
Ability to read, write, speak, and understand English. Can maintain confidentiality and adhere to the highest degree of professional standards. Can provide quality service to internal and external customers. Can work in a team environment or individually while handling multiple projects/tasks. Can prioritize and organize effectively in a fast-paced environment. Can work with time-sensitive issues and be self-directed with minimal supervision. Can make independent decisions relating to daily operationsTravel Ability:
Office work environment. Travel 10%Schedule:
Can work a flexible schedule including extended business hours, weekends, and holidaysSPECTRUM CONNECTS YOU TO MOREDynamic Growth:
The growth of our industry and evolving technology powers our employees' careers as they move up or around the companySupportive Teams:
Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideasLearning Culture:
With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic careerTotal Rewards:
See all the ways we invest in you-at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!
HES315
2024-40189
2024
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise, and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here
We're committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
#J-18808-Ljbffr
keeps nearly 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet, TV, mobile, and voice. Our ESC Leave of Absence Specialist plays an integral role in providing consultative support across the company for all LOA programs. We understand the importance and value of each employee-related process, so we drive and improve the dedicated resources and programs that serve our people.
BE PART OF THE CONNECTIONAs an ESC Leave of Absence Specialist, you'll provide consultative support across the company for all leave of absence programs, inclusive of federal, state, and local leaves. You'll serve as an internal consultant to the business, proactively liaising and leveraging external resources (vendors, consulting partners, industry associations) and internal partners (HR) to assess and enhance existing processes, protocols, and programs. It's a career that develops as you do, with opportunities to grow.WHAT OUR ESC LOA SPECIALISTS ENJOY MOSTAdministering leave programs and policies in accordance with applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)Overseeing all aspects of leave programs and vendorsCollaborating with workers' compensation claims adjusters, medical professionals, and legal counsel to support return-to-work or restricted dutyPartnering closely with HR on all escalated leave cases, accommodations, and workers' compensation claimsMeeting regularly with HR to review claims' status and develop strategies for resolutionMaking recommendations to HR in support of the interactive ADA process and the individual assessment of each ADA accommodation requestActing as a liaison between business stakeholders, employees, and third-party administration vendorsProviding leadership in the integration and implementation of complex programs, services, and/or initiatives within the Leaves teamPartnering with the Benefits Team on changes to Charter's policy and plan design to improve LOA program and the administration of the plansEnsuring compliance with applicable government regulationsYou'll serve as the subject matter expert for the leave programs in alignment and under the general direction and guidance of HR leadership; seldom are two days the same.You must be resourceful, eager to learn, and able to adapt to an ever-evolving work environment and industry. If you're up to the challenge, you'll find a rewarding and fulfilling career at Spectrum.
WHAT YOU'LL BRING TO SPECTRUMRequired QualificationsExperience:
LOA and/or ADA experience in a large complex organization 3+ yearsEducation:
Bachelor's degree in HR or related field or equivalent experienceTechnical skills:
Working knowledge of leave administration, including FMLA and ADA. Demonstrated knowledge of Employment Laws related to Leave of Absence. Knowledge of FMLA, ADAAA, Benefit Administration, Corporate HR, and enterprise businessSkills:
Demonstrated analytical skills to compile and interpret data for reporting purposes. Demonstrated presentation skills. Interpersonal skills necessary to interact effectively with employees at all levels of the organization. Demonstrated computer skills, especially spreadsheets, databases, and word processing (i.e. Microsoft Word, Excel, PowerPoint, and Outlook)Abilities:
Ability to read, write, speak, and understand English. Can maintain confidentiality and adhere to the highest degree of professional standards. Can provide quality service to internal and external customers. Can work in a team environment or individually while handling multiple projects/tasks. Can prioritize and organize effectively in a fast-paced environment. Can work with time-sensitive issues and be self-directed with minimal supervision. Can make independent decisions relating to daily operationsTravel Ability:
Office work environment. Travel 10%Schedule:
Can work a flexible schedule including extended business hours, weekends, and holidaysSPECTRUM CONNECTS YOU TO MOREDynamic Growth:
The growth of our industry and evolving technology powers our employees' careers as they move up or around the companySupportive Teams:
Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideasLearning Culture:
With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic careerTotal Rewards:
See all the ways we invest in you-at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!
HES315
2024-40189
2024
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise, and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here
We're committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
#J-18808-Ljbffr