Walgreens
Shift Lead
Walgreens, Murphy, North Carolina, United States, 28906
Walgreens Shift Lead - Murphy, North Carolina
Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members on warehouse and vendor ordering processes.Responsible for registering all related sales on assigned cash register.Assists manager in reviewing order exceptions and reverse logistics.Maintains accurate inventory counts and pricing.Assists with bookkeeping activities as necessary.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members. Reports disciplinary issues and customer complaints to management.Job ID:
1481363BRCompany:
WalgreensEmployment Type:
Flexible hoursJob Function:
RetailFull Store Address:
1630 Andrews Rd, Murphy, NC, 28906External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English (except in Puerto Rico).Preferred Qualifications:Prefer knowledge of store inventory control.
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Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members on warehouse and vendor ordering processes.Responsible for registering all related sales on assigned cash register.Assists manager in reviewing order exceptions and reverse logistics.Maintains accurate inventory counts and pricing.Assists with bookkeeping activities as necessary.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members. Reports disciplinary issues and customer complaints to management.Job ID:
1481363BRCompany:
WalgreensEmployment Type:
Flexible hoursJob Function:
RetailFull Store Address:
1630 Andrews Rd, Murphy, NC, 28906External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English (except in Puerto Rico).Preferred Qualifications:Prefer knowledge of store inventory control.
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