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Walgreens

Shift Lead

Walgreens, Orleans, Massachusetts, us, 02653


Walgreens Shift Lead - ORLEANS, Massachusetts

Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members on warehouse and vendor ordering processes.Responsible for registering all related sales on assigned cash register.Assists management in reviewing order exceptions and evaluating displays.Maintains accurate inventory counts and ensures compliance with pricing regulations.Assists with bookkeeping activities as necessary.Ensures clean and orderly store conditions and requests repairs as needed.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members by communicating assigned tasks. Reports disciplinary issues and customer complaints to management.Job ID:

1488057BRCompany Indicator:

WalgreensEmployment Type:

Part-timeJob Function:

RetailFull Store Address:

130 RT 6A, ORLEANS, MA, 02653External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer the knowledge of store inventory control.

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