Walgreens
Shift Lead
Walgreens, West Seneca, New York, United States,
Walgreens Shift Lead - WEST SENECA, New York
Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members in the warehouse and vendor ordering process.Responsible for registering all related sales on assigned cash register.Assists manager in reviewing order exceptions and reverse logistics.Maintains accurate inventory counts and assists with pricing changes.Assists with bookkeeping activities as necessary.Ensures clean and orderly store condition.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members. Reports disciplinary issues and customer complaints to management.Job ID:
1450496BRCompany Indicator:
WalgreensEmployment Type:
Part-timeJob Function:
RetailFull Store Address:
815 HARLEM RD, WEST SENECA, NY, 14224External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer knowledge of store inventory control.
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Job Overview:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.Customer Experience:Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members in the warehouse and vendor ordering process.Responsible for registering all related sales on assigned cash register.Assists manager in reviewing order exceptions and reverse logistics.Maintains accurate inventory counts and assists with pricing changes.Assists with bookkeeping activities as necessary.Ensures clean and orderly store condition.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Training & Personal Development:Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members. Reports disciplinary issues and customer complaints to management.Job ID:
1450496BRCompany Indicator:
WalgreensEmployment Type:
Part-timeJob Function:
RetailFull Store Address:
815 HARLEM RD, WEST SENECA, NY, 14224External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer knowledge of store inventory control.
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