State of Washington
PMO Manager
State of Washington, Olympia, Washington, United States, 98502
The Office of Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and accurate elections process; connecting Washingtonians through the power of libraries; protecting our important government records; and registering corporations and charities. The Secretary of State also administers vital community programs that inspire giving, document our history, and assist crime survivors in avoiding further abuse. This independent office under the state Constitution operates from facilities in the Olympia area and statewide.
The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration, and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal
Public Service Loan Forgiveness
program. Visit our website at:
www.sos.wa.gov .
Project Management Office ManagerPermanent, Full-TimeThis position works as the Project Management Office (PMO) Manager, supervising a team of project managers and business analysts. This position ensures the successful implementation of OSOS information technology strategy, portfolio management, and IT policy for the agency.
This position is primarily assigned to technical infrastructure projects that require detailed planning and execution and responds to constant changes in technology and best practices. Successful projects are measured not only by budget, schedule, and functional constraints, but also by the value provided to the agency. Major outcomes affect the efficiency and effectiveness of staff in attaining agency goals.
This section works closely with IT professionals, project managers, application developers, customers, industry analysts, and staff from the State central IT organizations (WaTech) to provide coherent direction, strategy, and critical enterprise support for initiatives.
This position maintains a broad, deep understanding of OSOS’s business as well as a broad understanding of IT disciplines including IT Architecture, IT Security, IT Project Management, IT Quality Assurance, and IT Service Delivery.
Manage the Project Management OfficeTasks include:
Supervises the project management and business analyst staff, using extensive business and technical knowledge to meet changing business conditions.
Analyzes project workload using IT Portfolio Management and Agile best practices.
Identifies resource constraints or areas of capacity across the enterprise and makes recommendations or takes action appropriately.
Ensures PMO staff follow OSOS business goals and IT strategies are in alignment with their assignments.
Encourages and supports innovative solutions to complex and difficult challenges in the implementation and sustained operations of IT solutions.
Develops and implements work plans and technical guidance to ensure delivery of information management system projects and support activities (operational and project activities).
Performs personnel tasks including hiring, leave requests, timesheets, performance evaluations, training plans, and other personnel actions.
Maintains working knowledge for all state and agency personnel policies and procedures.
Mentors subordinate staff on achieving goals and developing necessary skills that get results.
IT Portfolio and Risk ManagementTasks include:
Employs advanced knowledge in service delivery, resource management, vendor management, risk management, and strategic planning to oversee all IT projects ensuring alignment with OSOS mission and business strategy.
Responsible for maintaining a holistic view of all IT projects, evaluates their progress, ensures all stakeholders are informed and escalates risks and issues when discovered.
Analyzes project and maintenance workload across the enterprise, identifies budget shortfalls, resource constraints or areas of capacity and makes recommendations or takes action appropriately.
Negotiates the use of resources across multiple projects and initiatives, based upon capacity planning data.
Sets and approves technology project priorities in support of OSOS priorities and business needs.
Works with IT architecture and leadership to develop and maintain the technical roadmap for OSOS applications and infrastructure, identifying critical path milestones (modernization, rationalization, sunsetting, etc.).
Evaluates the gravity of risks and develops risk management controls and systems.
Works with OSOS staff to develop decision packets, vendor solicitations, fiscal notes, budgets, technology acquisitions to resource future technology investments.
Agency-wide Project Management Strategic PlanningTasks include:
Works collaboratively across business and technology units to develop the strategic direction of technology assets and investments.
Leads the discussion to manage technology service delivery and identify opportunities for improvement.
Performs agency and program level project and operational maintenance coordination.
Collaborates with OSOS leadership to provide the current lifecycle status regarding our current technology environment and future opportunities with detailed options.
Uses broad and deep understanding of the project management discipline to propose changes to project management processes for the agency.
Manages dependencies between multiple projects and work streams to ensure efficient use of staff resources and work efforts.
Ensures lessons learned from project retrospectives are documented and considered in future projects to tailor and improve project management practices.
Conducts presentations for various groups, such as management teams, steering committees, and business teams to keep them apprised of project progress.
IT Policy CoordinationTasks include:
Works with OSOS leadership to ensure IT policies are documented, published and approved.
Ensures policies are routinely updated to stay current with industry trends, new technologies, etc.
Proactively keeps up with new state and federal policy requirements, ensuring internal governance, standards and processes are in compliance.
Researches the impacts of trends and initiatives that impact OSOS.
Communicates key policy changes that impact the division to IT leadership.
IT Project ManagementTasks:
Develops IT project plans, sets and manages project schedules to include detailed work breakdown structure, manages budget and product backlog, develops and implements communication plans and strategy, staffing plan, and other project management artifacts to ensure business needs are met, ensuring OSOS and the state receives the highest value return on its investment in completed information systems or IT infrastructure projects.
Employs experienced project management knowledge and leadership to lead some of the most agency-wide, large-scale technology infrastructure and software development IT projects.
Independently leads WaTech oversight, compliance and reporting coordination activities for this major project.
Analyzes state-wide IT policy from WaTech to understand project compliance and oversight requirements.
Communicates project compliance requirements to project sponsors, executive leadership, and other stakeholders to ensure understanding of WaTech compliance expectations and agency obligations.
Develops business cases, cost/benefit analysis and feasibility of proposed IT software development and infrastructure projects.
Negotiates with the executive sponsor, steering committee and business team so that delivered information technology solutions optimize resources, schedule and budget.
Coordinates technical staff, business team and vendors to negotiate practical technology solutions that meet business requirements.
Develops change management plans that include consideration of the human elements involved in change as well as the technical ramifications of changes in IT systems, ensuring new technology solutions are adopted by the business with minimal impact to agency staff.
Analyzes project risks, manages Risk Registers and develops risk mitigation strategies to ensure project success.
Evaluates vendor responses and assists in vendor selection process.
Manages contracted resources related to the project.
Keeps Current with Technology/TrainingTasks:
Stays current with IT project management, architecture, security, quality assurance, and service best practices, trends, technology and threats.
Works with IT staff, system users, and office management when needed.
Independently keeps current with industry standards and practices for project management by attending classes, attending seminars and webinars, participating PMI member activities, and reading industry publications.
Attends trainings, conferences and other events to maintain or develop skills.
Maintains awareness of potential external threats or risks to the security posture of the application portfolio.
MiscellaneousTasks:
Other duties as assigned.
Required Qualifications:
8 years of recent experience in one or more of the following IT disciplines: consultation, system development, database management, networking, server management, IT project management or vendor management.
1 year of supervisory or lead experience over IT professionals, which may be attained concurrently.
Preferred Qualifications:
Experience implementing or managing large multi-program/division IT portfolio.
Certification as a Project Management Professional (PMP) through the Project Management Institute (PMI), or a university or college.
Agile Certification, such as a PMI Agile Certified Practitioner or Scrum Master.
Knowledge and experience with WaTech policies and oversight.
Information Technology Infrastructure Library (ITIL) Foundation Certification.
Organizational Change Management (OCM) Prosci Certification.
Working ConditionsIn this position, the incumbent works primarily in an office setting, which will require the ability to sit and/or stand for extended periods of time. The standard work hours are Monday-Friday 8am - 5pm; however, work can be required outside of standard hours to include evenings, weekends, and holidays. Some travel to local offices may be required.
The incumbent in this position must be able to represent the Office of the Secretary of State in a competent, confident, and professional manner, including professional dress, and be able to clearly and effectively communicate ideas and information both verbally and in writing, and work successfully with a wide variety of people in a team environment.
The incumbent in this position must have the ability to work under pressure, meet deadlines, and coordinate with other operational areas to resolve complaints or conflicts; and be able to move and maneuver objects weighing approximately 30 lbs with or without reasonable accommodation. Remote work is allowed per office policy; however, occasional travel to local offices is required. The office has the right to revoke the remote only designation at discretion.
Special Requirements
Prior to a new hire, a background check including criminal record history will be conducted.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Must have current Washington state driver's license or have requested and obtained an appropriate accommodation.
This position is in a bargaining unit represented by the Washington Federation of State Employees (WFSE) and is subject to the terms of the Collective Bargaining Agreement between the State of Washington, The Office of the Secretary of State, and the WFSE.
How to Apply
Required:
To be considered for this position you must attach the following:
Letter of interest
describing how your experience and qualifications relate to the duties and qualifications of the position.
Current resume
Three Professional references.
Personal references will not be considered.
You must complete the supplemental questions at the end of this application. Incomplete responses such as "see resume" will not be considered.
All veterans must include a copy of your DD214 to receive preference in the hiring process. You must black out your social security number before attaching it to your application.
The Office of the Secretary of State is an equal opportunity employer (EOE). We do not discriminate on the basis of religion, age, gender, marital status, color, creed, national origin, political affiliation, military status, gender identity, sexual orientation, or any sensory, mental or physical ability. All interested candidates are encouraged to apply.#J-18808-Ljbffr
The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration, and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal
Public Service Loan Forgiveness
program. Visit our website at:
www.sos.wa.gov .
Project Management Office ManagerPermanent, Full-TimeThis position works as the Project Management Office (PMO) Manager, supervising a team of project managers and business analysts. This position ensures the successful implementation of OSOS information technology strategy, portfolio management, and IT policy for the agency.
This position is primarily assigned to technical infrastructure projects that require detailed planning and execution and responds to constant changes in technology and best practices. Successful projects are measured not only by budget, schedule, and functional constraints, but also by the value provided to the agency. Major outcomes affect the efficiency and effectiveness of staff in attaining agency goals.
This section works closely with IT professionals, project managers, application developers, customers, industry analysts, and staff from the State central IT organizations (WaTech) to provide coherent direction, strategy, and critical enterprise support for initiatives.
This position maintains a broad, deep understanding of OSOS’s business as well as a broad understanding of IT disciplines including IT Architecture, IT Security, IT Project Management, IT Quality Assurance, and IT Service Delivery.
Manage the Project Management OfficeTasks include:
Supervises the project management and business analyst staff, using extensive business and technical knowledge to meet changing business conditions.
Analyzes project workload using IT Portfolio Management and Agile best practices.
Identifies resource constraints or areas of capacity across the enterprise and makes recommendations or takes action appropriately.
Ensures PMO staff follow OSOS business goals and IT strategies are in alignment with their assignments.
Encourages and supports innovative solutions to complex and difficult challenges in the implementation and sustained operations of IT solutions.
Develops and implements work plans and technical guidance to ensure delivery of information management system projects and support activities (operational and project activities).
Performs personnel tasks including hiring, leave requests, timesheets, performance evaluations, training plans, and other personnel actions.
Maintains working knowledge for all state and agency personnel policies and procedures.
Mentors subordinate staff on achieving goals and developing necessary skills that get results.
IT Portfolio and Risk ManagementTasks include:
Employs advanced knowledge in service delivery, resource management, vendor management, risk management, and strategic planning to oversee all IT projects ensuring alignment with OSOS mission and business strategy.
Responsible for maintaining a holistic view of all IT projects, evaluates their progress, ensures all stakeholders are informed and escalates risks and issues when discovered.
Analyzes project and maintenance workload across the enterprise, identifies budget shortfalls, resource constraints or areas of capacity and makes recommendations or takes action appropriately.
Negotiates the use of resources across multiple projects and initiatives, based upon capacity planning data.
Sets and approves technology project priorities in support of OSOS priorities and business needs.
Works with IT architecture and leadership to develop and maintain the technical roadmap for OSOS applications and infrastructure, identifying critical path milestones (modernization, rationalization, sunsetting, etc.).
Evaluates the gravity of risks and develops risk management controls and systems.
Works with OSOS staff to develop decision packets, vendor solicitations, fiscal notes, budgets, technology acquisitions to resource future technology investments.
Agency-wide Project Management Strategic PlanningTasks include:
Works collaboratively across business and technology units to develop the strategic direction of technology assets and investments.
Leads the discussion to manage technology service delivery and identify opportunities for improvement.
Performs agency and program level project and operational maintenance coordination.
Collaborates with OSOS leadership to provide the current lifecycle status regarding our current technology environment and future opportunities with detailed options.
Uses broad and deep understanding of the project management discipline to propose changes to project management processes for the agency.
Manages dependencies between multiple projects and work streams to ensure efficient use of staff resources and work efforts.
Ensures lessons learned from project retrospectives are documented and considered in future projects to tailor and improve project management practices.
Conducts presentations for various groups, such as management teams, steering committees, and business teams to keep them apprised of project progress.
IT Policy CoordinationTasks include:
Works with OSOS leadership to ensure IT policies are documented, published and approved.
Ensures policies are routinely updated to stay current with industry trends, new technologies, etc.
Proactively keeps up with new state and federal policy requirements, ensuring internal governance, standards and processes are in compliance.
Researches the impacts of trends and initiatives that impact OSOS.
Communicates key policy changes that impact the division to IT leadership.
IT Project ManagementTasks:
Develops IT project plans, sets and manages project schedules to include detailed work breakdown structure, manages budget and product backlog, develops and implements communication plans and strategy, staffing plan, and other project management artifacts to ensure business needs are met, ensuring OSOS and the state receives the highest value return on its investment in completed information systems or IT infrastructure projects.
Employs experienced project management knowledge and leadership to lead some of the most agency-wide, large-scale technology infrastructure and software development IT projects.
Independently leads WaTech oversight, compliance and reporting coordination activities for this major project.
Analyzes state-wide IT policy from WaTech to understand project compliance and oversight requirements.
Communicates project compliance requirements to project sponsors, executive leadership, and other stakeholders to ensure understanding of WaTech compliance expectations and agency obligations.
Develops business cases, cost/benefit analysis and feasibility of proposed IT software development and infrastructure projects.
Negotiates with the executive sponsor, steering committee and business team so that delivered information technology solutions optimize resources, schedule and budget.
Coordinates technical staff, business team and vendors to negotiate practical technology solutions that meet business requirements.
Develops change management plans that include consideration of the human elements involved in change as well as the technical ramifications of changes in IT systems, ensuring new technology solutions are adopted by the business with minimal impact to agency staff.
Analyzes project risks, manages Risk Registers and develops risk mitigation strategies to ensure project success.
Evaluates vendor responses and assists in vendor selection process.
Manages contracted resources related to the project.
Keeps Current with Technology/TrainingTasks:
Stays current with IT project management, architecture, security, quality assurance, and service best practices, trends, technology and threats.
Works with IT staff, system users, and office management when needed.
Independently keeps current with industry standards and practices for project management by attending classes, attending seminars and webinars, participating PMI member activities, and reading industry publications.
Attends trainings, conferences and other events to maintain or develop skills.
Maintains awareness of potential external threats or risks to the security posture of the application portfolio.
MiscellaneousTasks:
Other duties as assigned.
Required Qualifications:
8 years of recent experience in one or more of the following IT disciplines: consultation, system development, database management, networking, server management, IT project management or vendor management.
1 year of supervisory or lead experience over IT professionals, which may be attained concurrently.
Preferred Qualifications:
Experience implementing or managing large multi-program/division IT portfolio.
Certification as a Project Management Professional (PMP) through the Project Management Institute (PMI), or a university or college.
Agile Certification, such as a PMI Agile Certified Practitioner or Scrum Master.
Knowledge and experience with WaTech policies and oversight.
Information Technology Infrastructure Library (ITIL) Foundation Certification.
Organizational Change Management (OCM) Prosci Certification.
Working ConditionsIn this position, the incumbent works primarily in an office setting, which will require the ability to sit and/or stand for extended periods of time. The standard work hours are Monday-Friday 8am - 5pm; however, work can be required outside of standard hours to include evenings, weekends, and holidays. Some travel to local offices may be required.
The incumbent in this position must be able to represent the Office of the Secretary of State in a competent, confident, and professional manner, including professional dress, and be able to clearly and effectively communicate ideas and information both verbally and in writing, and work successfully with a wide variety of people in a team environment.
The incumbent in this position must have the ability to work under pressure, meet deadlines, and coordinate with other operational areas to resolve complaints or conflicts; and be able to move and maneuver objects weighing approximately 30 lbs with or without reasonable accommodation. Remote work is allowed per office policy; however, occasional travel to local offices is required. The office has the right to revoke the remote only designation at discretion.
Special Requirements
Prior to a new hire, a background check including criminal record history will be conducted.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Must have current Washington state driver's license or have requested and obtained an appropriate accommodation.
This position is in a bargaining unit represented by the Washington Federation of State Employees (WFSE) and is subject to the terms of the Collective Bargaining Agreement between the State of Washington, The Office of the Secretary of State, and the WFSE.
How to Apply
Required:
To be considered for this position you must attach the following:
Letter of interest
describing how your experience and qualifications relate to the duties and qualifications of the position.
Current resume
Three Professional references.
Personal references will not be considered.
You must complete the supplemental questions at the end of this application. Incomplete responses such as "see resume" will not be considered.
All veterans must include a copy of your DD214 to receive preference in the hiring process. You must black out your social security number before attaching it to your application.
The Office of the Secretary of State is an equal opportunity employer (EOE). We do not discriminate on the basis of religion, age, gender, marital status, color, creed, national origin, political affiliation, military status, gender identity, sexual orientation, or any sensory, mental or physical ability. All interested candidates are encouraged to apply.#J-18808-Ljbffr