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University of Maryland Medical System

HIM Specialist

University of Maryland Medical System, Largo, Maryland, United States,


Job Description

POSITION SUMMARY

Under regular supervision of the HIM Supervisor, the HIM Specialist analyzes electronic medical records to ensure they are complete and accurate, ensuring the quality of health information in various systems for timely retrieval.

Principal Duties:

Uses HIM EMR applications to identify and process incomplete electronic medical records.

Assigns chart deficiencies for completion of specific documents to the appropriate physician according to established policies and procedures in the electronic medical record.

Generates and prints reports for physicians based on required criteria in paper and electronic formats.

Demonstrates thorough knowledge of the workflows in the electronic system to follow the flow of the medical record and assure completion of documentation in the electronic record.

Monitors and responds to physician message center box located within the electronic record system.

Assists with physician suspension, generating and notifying of alert/suspension letters and other necessary written communications.

Performs analysis and reanalysis of records as required and updates the required system to reflect status changes to the record.

Abstracts data and information electronically to complete functions such as operative report monitoring, Cerbatch application monitoring, 3808 process, death and birth certificate process.

Monitors dictation and transcription processes and systems.

Ensures charts/documents are in the correct folder in the EMR.

Performs related work as assigned.

Commitment to Co-Workers:

Offers assistance to colleagues and other departments when needed.

Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines.

Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public.

Mindful and respectful of others’ time and schedules. Attends meetings on time and communicates any absences.

Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department.

Communication Standards:

Respectful, courteous, and professional in all forms of communication and follows the facility’s service communication protocol in all interactions.

Refrains from use of personal cell phone in HIM department.

Makes every effort to answer telephone calls within three rings, introducing himself/herself, department, and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If the caller is transferred, gives the caller the extension number of the person he or she is being transferred to. Offers further assistance to the caller upon completing the conversation.

Returns email and voicemail messages promptly but no later than within one business day (24 hours).

Always mindful of voice and language in public.

Excellent customer assistance and relations with all customers, patients/clients, and physicians.

Self-Management:

Reports to work appropriately groomed and in compliance with the Hospital’s dress code. Wears identification badge at all times at chest level and facing outwards so identification is clearly visible.

Completes all assignments within deadlines or negotiates alternative actions and time frames to achieve desired outcomes.

Completes mandatory annual education and competency requirements.

Follows UM Capital’s safety, infection control, and employee health standards.

Demonstrates responsibility for personal growth, development, and professional knowledge and competency.

Adheres to all UM Capital’s and department policies and procedures, including Code of Conduct and professional behavior standards. Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences. Provides notification of absences, lateness, and vacation requests according to department guidelines. Respects length of time for lunch and break times.

Reviews, signs, and adheres to UM Capital’s and/or departmental confidentiality statement.

Qualifications:

Licensure/Certification/Registration:

Accredited/Registered Health Information Technician or Administrator (RHIT/RHIA) or other American Health Information Management Association (AHIMA) certifications will be considered or the ability to obtain within 6 months of appointment.

Required Education/Knowledge:

AA in Health Information Technology or related field; a Bachelor’s degree is preferred or one year of significant experience with acute care inpatient and/or outpatient health information management in lieu of an academic year, e.g., 4 or more years of acute care electronic medical record experience will be considered equivalent to a bachelor’s degree.

Recognizes medical record documentation required content.

Skills:

Detail-oriented/analytical abilities with the EMR applications, e.g., Cerner, SMS, EPIC, Meditech, Onbase, EDM/PICIS.

Understanding of chart analysis and records flow and completion in paper and electronic formats.

Ability to identify incomplete documents such as operative reports, verbal orders, history, and physicals.

Knowledgeable of HIM industry standards as it pertains to: Joint Commission, HIPAA, HIE/RHIO.

Preferred proficiency and knowledge with Microsoft Office Word and Excel applications, PowerPoint.

Competent knowledge and working experience with Medical Terminology.

Good interpersonal skills with the ability to work and communicate (verbally and written) with all levels of hospital personnel, including physicians, clinicians, and patients.

Good organizational and time management skills to meet tight deadlines and shifting schedules.

Understands and practices confidentiality policies and procedures.

Computer literacy and possess hardware/software troubleshooting knowledge and capabilities.

Standard Office Equipment knowledge of: fax machine, copy machine, computer keyboard; scanning.

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