New York Society of Cosmetic Chemists
Technical Manager – Alzo International Alzo International
New York Society of Cosmetic Chemists, Trenton, New Jersey, United States,
Description:
The Technical Manager (TM) is the internal expert who understands the unique properties of Alzo specialty ingredients and knows how to turn that understanding into new business opportunities. The TM develops novel prototype formulations and concepts, prepares and conducts technical presentations, writes technical literature, provides input for marketing materials and supports customers, sales and distributor needs for technical service.
The Technical Manager, along with the laboratory staff, works to ensure a steady pipeline of innovation, which is then introduced and transferred to Sales, Marketing and Business Development. Customers will consider the TM to be the “technical expert” on Alzo’s specialty ingredients and the “go-to person” who can resolve their technical questions or issues regarding Alzo’s products features and benefits and their use in finished formulations.
Responsibilities:
Provide technical service to customers
Lead Alzo’s application development team across all functional areas in which Alzo does business: Color Cosmetics, Skin Care, Sun Care, Body and Hair Care
Understand key properties of Alzo specialty ingredients and how those properties can be leveraged into finished product customer benefits
Make presentations to individual customers and industry groups
Write up technical papers for publication in trade journals
Lead the technical training of sales force and Alzo distributors
Collaborate with Sales, Marketing and Business Development to turn technical discoveries into new business opportunities
Communicate new processes for using Alzo raw materials more efficiently
Identify and monitor market trends and help turn these trends into new formulation opportunities
Create collaboration projects and partnerships with key customers R&D personnel
Have a working understanding of the patent process and help identify patent opportunities for Alzo ingredients when novel benefits are discovered
Manage the Application Laboratory
Supervise and mentor new Application Laboratory staff
Achieve goals and objectives of the Application Laboratory
Oversee ongoing daily maintenance of lab cleanliness and organization
Travel, as needed, to help meet company sales goals and objectives (domestic and international)
Report customer complaints via CAPA system immediately
Abide by all corporate policies, SOPs, guidelines, Quality, etc, related to the position
Assist in company audits, when needed
Requirements:
Master of Science in a technical discipline (Chemistry, Chemical Engineering, Biology)
At least 10 years’ experience in formulation development/product development in Cosmetic/Personal Care or Pharmaceutical industry
Preferred experience in cosmetic formulation and development across multiple platforms (Color, Skin, Hair, Sun, Body Care, etc.)
Excellent communication and interpersonal skills
Ability to create and deliver impactful PowerPoint presentations
Ability to prepare written reports describing, in detail, customer interactions (calls, site visits, meetings at conferences, etc.) in a timely fashion
Experience with Microsoft Office
Demonstrated excellent attention to detail
Team player with the ability to collaborate and work closely with technical consultants
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The Technical Manager (TM) is the internal expert who understands the unique properties of Alzo specialty ingredients and knows how to turn that understanding into new business opportunities. The TM develops novel prototype formulations and concepts, prepares and conducts technical presentations, writes technical literature, provides input for marketing materials and supports customers, sales and distributor needs for technical service.
The Technical Manager, along with the laboratory staff, works to ensure a steady pipeline of innovation, which is then introduced and transferred to Sales, Marketing and Business Development. Customers will consider the TM to be the “technical expert” on Alzo’s specialty ingredients and the “go-to person” who can resolve their technical questions or issues regarding Alzo’s products features and benefits and their use in finished formulations.
Responsibilities:
Provide technical service to customers
Lead Alzo’s application development team across all functional areas in which Alzo does business: Color Cosmetics, Skin Care, Sun Care, Body and Hair Care
Understand key properties of Alzo specialty ingredients and how those properties can be leveraged into finished product customer benefits
Make presentations to individual customers and industry groups
Write up technical papers for publication in trade journals
Lead the technical training of sales force and Alzo distributors
Collaborate with Sales, Marketing and Business Development to turn technical discoveries into new business opportunities
Communicate new processes for using Alzo raw materials more efficiently
Identify and monitor market trends and help turn these trends into new formulation opportunities
Create collaboration projects and partnerships with key customers R&D personnel
Have a working understanding of the patent process and help identify patent opportunities for Alzo ingredients when novel benefits are discovered
Manage the Application Laboratory
Supervise and mentor new Application Laboratory staff
Achieve goals and objectives of the Application Laboratory
Oversee ongoing daily maintenance of lab cleanliness and organization
Travel, as needed, to help meet company sales goals and objectives (domestic and international)
Report customer complaints via CAPA system immediately
Abide by all corporate policies, SOPs, guidelines, Quality, etc, related to the position
Assist in company audits, when needed
Requirements:
Master of Science in a technical discipline (Chemistry, Chemical Engineering, Biology)
At least 10 years’ experience in formulation development/product development in Cosmetic/Personal Care or Pharmaceutical industry
Preferred experience in cosmetic formulation and development across multiple platforms (Color, Skin, Hair, Sun, Body Care, etc.)
Excellent communication and interpersonal skills
Ability to create and deliver impactful PowerPoint presentations
Ability to prepare written reports describing, in detail, customer interactions (calls, site visits, meetings at conferences, etc.) in a timely fashion
Experience with Microsoft Office
Demonstrated excellent attention to detail
Team player with the ability to collaborate and work closely with technical consultants
#J-18808-Ljbffr