ITSM Change Management Specialist Company Hidden Bloomfield, CT 1 Opening 1 day

Agility Partners is seeking a qualified ITSM Change Management Specialist to fill an open position with a Fortune 500 company based in the greater Connecticut area. This is an exciting opportunity to join a global technology operations team and play a crucial role in ensuring system stability and minimizing risk or disruption during and after change implementation.In this role, you will:Apply standard techniques and procedures to review change requests, ensuring quality change details, including scope, impact, testing, backout plans, schedule, and approvals.Collaborate with technology teams, business units, and other groups to advise on Change Management policy and provide guidance.Support and maintain service level agreements, documenting change management processes and plans.Participate in/lead continuous improvement projects and reporting activities.Benefits and Perks

Opportunity for an ITSM Change Management professional to play a pivotal role in ensuring system stability and minimizing risk.Culture-focused company focused on customer-first and a growth mindset.Great resume builder – gain experience with a Fortune 15 company.Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings.Long and short term disability coverage.401(k).The Ideal Candidate

Experience working in IT Service Management or a similar organization.ServiceNow or other service management platform experience.Strong attention to detail and proficient written and verbal communication skills.Customer service advocate with a technology background.Understanding and experience in continuous process improvement.Reporting experience.

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