Serondanetwork
Call Center Agent
Serondanetwork, Miami, Florida, us, 33222
Job Ad: Call Center Agent - Think Tell Junction (Miami, FL)Job Title:
Call Center AgentCompany:
Think Tell JunctionLocation:
Miami, FLSalary:
$34,000 - $52,000Job Type:
Full-Time
About Us:Think Tell Junction is a dynamic and fast-growing telecommunications company committed to delivering exceptional customer experiences. Based in Miami, FL, we specialize in providing efficient communication solutions to businesses and individuals. Our team is passionate about delivering top-notch customer support and fostering long-lasting relationships with our clients.
Job Description:We are seeking a dedicated and friendly Call Center Agent to join our customer service team. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. If you have excellent communication skills and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities:
Handle inbound and outbound calls in a timely and professional manner.
Provide accurate information about our services and products to customers.
Resolve customer issues and complaints efficiently.
Log customer interactions and maintain records of conversations.
Collaborate with team members to improve customer service processes.
Meet performance goals and targets set by management.
Skills Required:
Strong verbal communication skills and active listening abilities.
Problem-solving skills with attention to detail.
Ability to work well under pressure in a fast-paced environment.
Proficiency in basic computer applications and CRM systems.
Ability to multitask and manage time efficiently.
Benefits:
Competitive salary ranging from $34,000 to $52,000.
Health, dental, and vision insurance.
Paid time off, including vacation and sick leave.
Opportunities for career growth and professional development.
Friendly and supportive work environment.
#J-18808-Ljbffr
Call Center AgentCompany:
Think Tell JunctionLocation:
Miami, FLSalary:
$34,000 - $52,000Job Type:
Full-Time
About Us:Think Tell Junction is a dynamic and fast-growing telecommunications company committed to delivering exceptional customer experiences. Based in Miami, FL, we specialize in providing efficient communication solutions to businesses and individuals. Our team is passionate about delivering top-notch customer support and fostering long-lasting relationships with our clients.
Job Description:We are seeking a dedicated and friendly Call Center Agent to join our customer service team. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. If you have excellent communication skills and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities:
Handle inbound and outbound calls in a timely and professional manner.
Provide accurate information about our services and products to customers.
Resolve customer issues and complaints efficiently.
Log customer interactions and maintain records of conversations.
Collaborate with team members to improve customer service processes.
Meet performance goals and targets set by management.
Skills Required:
Strong verbal communication skills and active listening abilities.
Problem-solving skills with attention to detail.
Ability to work well under pressure in a fast-paced environment.
Proficiency in basic computer applications and CRM systems.
Ability to multitask and manage time efficiently.
Benefits:
Competitive salary ranging from $34,000 to $52,000.
Health, dental, and vision insurance.
Paid time off, including vacation and sick leave.
Opportunities for career growth and professional development.
Friendly and supportive work environment.
#J-18808-Ljbffr