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NGTX HR, LLC

Shift Leader

NGTX HR, LLC, Snellville, Georgia, United States, 30278


Description:As a Tommy's Express Shift Leader, You Get To:

Learn and Oversee Wash Quality

Enjoy Communicating with Management and Operations Team as Needed

Maintain External Vacuum Center

Keep location neat and always maintain car wash cleanliness.

Perform site and grounds maintenance (lawn care, site cleanliness, etc.)

Exceed guest's expectations, always.

Grow as a leader within Northgate Tommy’s Express

What We Expect from a Tommy's Express Shift Leader:

A positive, friendly attitude

Develop, foster, and promote an environment that prioritizes guest satisfaction above all else

Actively promote and sell car washes and unlimited club memberships.

Maintain our car wash, vacuum center and grounds for all customer needs.

Manage and lead a shift in the absence of an assistant manager.

Execute shift reports.

Oversee and count down the cash register at the end of your shift.

Rotate team members in and out of positions throughout your shift.

Handle warranty claims as needed.

Hold team members accountable during your shift.

Requirements:Requirements:

Excellent customer service skills

Exceptionally reliable

Energetic, self-starter for a fast-paced environment

Team player and customer-focused

Comfortable with technology

Exceed guest’s expectations, always.

Demonstrated ability to be trust-worthy

Experience leading in a similar capacity preferred

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