Service Manager 2

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Service Manager to join our amazing culture. As a Service Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Manager.Who We AreWith 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, service-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.What You’ll DoOverall management and leadership of the CTC’s service business and operations activities.Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.Coaches, councils, and trains the service sales force to improve individual service selling skills.Develops and implements operations strategies that improve service delivery and provide additional value to customers in a cost-effective manner.Performs other duties and responsibilities as requested or required.What You’ll NeedExcellent leadership and management skills in selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop, and mentor others within the Service Department.Broad-based professional knowledge of security hardware, alarm and video surveillance systems, electronic security issues, and safeguards.Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.Excellent financial analytical skills including cost control.Company Benefits and PerksConvergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:Company Holidays and Paid Time OffFun & Laughter Day OffLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much more…Requirements:Education: College degree, trade school, or equivalent experienceMinimum Experience: 7-10 years relevant field service or equivalentPreferred Experience: (but not required):Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systemsConvergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

#J-18808-Ljbffr