Accenture
Customer Success Manager
Accenture, Bentonville, Arkansas, United States, 72712
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models.Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.Customer Success Manager
Assist clients in post-sale onboarding, product utilization, and pursue contract renewal/expansion opportunitiesCollaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformationGain an in-depth understanding of partners’ business goals in their respective markets, offering educated insights to help them to succeedAct as the dedicated subject matter expert, demonstrate knowledge of product portfolio for client utilizationPartner with client to understand their strategic and tactical goals to produce new pipeline in existing accountsBasic Qualifications
Minimum 1 year of sales and/or account management experiencePreferred Qualifications
Bachelor’s degreeUtilization of interpersonal skills to communicate and foster positive business relationshipsDeep understanding of customers’ concerns and the ability to troubleshoot as neededExperience working with CRM systems and ability to surface sales/process/technical insights from customer conversationsThis is a hybrid role.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below:California: $49,800 to $104,000Colorado: $49,800 to $89,900New York: $46,100 to $104,000Washington: $53,000 to $95,700What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Equal Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
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Assist clients in post-sale onboarding, product utilization, and pursue contract renewal/expansion opportunitiesCollaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformationGain an in-depth understanding of partners’ business goals in their respective markets, offering educated insights to help them to succeedAct as the dedicated subject matter expert, demonstrate knowledge of product portfolio for client utilizationPartner with client to understand their strategic and tactical goals to produce new pipeline in existing accountsBasic Qualifications
Minimum 1 year of sales and/or account management experiencePreferred Qualifications
Bachelor’s degreeUtilization of interpersonal skills to communicate and foster positive business relationshipsDeep understanding of customers’ concerns and the ability to troubleshoot as neededExperience working with CRM systems and ability to surface sales/process/technical insights from customer conversationsThis is a hybrid role.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below:California: $49,800 to $104,000Colorado: $49,800 to $89,900New York: $46,100 to $104,000Washington: $53,000 to $95,700What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Equal Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
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