Rosecrance Health Network
Team Leader - Veteran's Services
Rosecrance Health Network, Champaign, Illinois, us, 61825
Position Purpose:
The Veteran Services Community Support Program provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, and other duties that are necessary to meet the needs of the veteran clients served. The Team Leader is responsible for the management and daily supervision of a clinical team. Duties include but are not limited to managing a case load, running groups, deemed point person for questions and problem solving. The team leader will also complete documentation within specified time frames, provide training, quality assurance, staff supervision, administration, and attend required meetings.Qualifications/Basic Job Requirements:Master’s Degree in Psychology, Counseling, Social Work, or related behavioral health fieldMust qualify as a Qualified Mental Health Professional per Illinois Department of Mental Health Rule 132Military experience, affiliation, or proven track record in supporting and advocating for veterans preferredDemonstrated experience in supervising a team in a social service settingStrong skills in motivating and problem solving with staff, and working with individuals from diverse backgroundsProficient in using crisis intervention strategies to mitigate the impact of symptoms on clients and their caregiversSkills to adapt verbal and written communication to the language style of the client and their familyCompetence in assessing and reassessing diagnoses, functional limitations, and developing plans to address these limitationsCompetence in using common computer applications such as word processing, spreadsheet, and presentation softwareAbility to navigate and complete documentation in the electronic health recordSufficient writing skills to accurately complete required documentation within the time frames prescribedValid driver’s license and ability to meet agency insurance requirementsPersonal transportation requiredBelief in the mission and vision of RosecranceAdhere to prescribed work hours set by leadership, with readiness for additional hours as needed and on-call availability.Use available data to monitor effective team behavior in compliance with standards.Provide staff feedback on performance via team meetings, monthly supervision, annual reviews, and as needed.Participate as part of the management team providing support to the team and other departmental staff.Complete all necessary monthly and quarterly reports by appropriate timelinesParticipate in the on-call system as required.Complete all clinical documentation based on all appropriate regulatory requirements and organization policy.Utilize variety of treatment concepts, evidence-based practices and service modalities when providing careIdentify individuals in crisis, mitigate the impact on them and their supports, and determine appropriate actions for their care.Provide leadership by demonstrating self-motivation, seeking improved performance, problem solving while meeting the needs of the staff and consumerExercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.Deliver exceptional customer service consistently to every customer.Serve as a role model and demonstrate positive guest relations in representing the agency.Assume other related responsibilities as delegated by leadership.Schedule:
8-hour shiftsShift:8:30am - 5:00pmMonday thru FridayWork Location:
Rosecrance Walnut - Champaign, ILOnsiteBenefits:
Rosecrance values its employees and offers a comprehensive benefits package, including:Salary based on education, experience, and credentialsMedical, dental, and vision insurance with multiple plan options to meet your needs401(k) plan with employer match and discretionary employer contributionGroup Life Insurance including LTD and AD&DTuition assistance and licensure/certification reimbursementPaid Time Off, sick time, bereavement leaveReferral program earning up to $1,000 per hire!Wellness plan with certain facilities offering an on-site gymDaily pay available through financial wellness provider: UKG WalletAbout Us:Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.Health and Safety:Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.Partnerships:Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).
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The Veteran Services Community Support Program provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, and other duties that are necessary to meet the needs of the veteran clients served. The Team Leader is responsible for the management and daily supervision of a clinical team. Duties include but are not limited to managing a case load, running groups, deemed point person for questions and problem solving. The team leader will also complete documentation within specified time frames, provide training, quality assurance, staff supervision, administration, and attend required meetings.Qualifications/Basic Job Requirements:Master’s Degree in Psychology, Counseling, Social Work, or related behavioral health fieldMust qualify as a Qualified Mental Health Professional per Illinois Department of Mental Health Rule 132Military experience, affiliation, or proven track record in supporting and advocating for veterans preferredDemonstrated experience in supervising a team in a social service settingStrong skills in motivating and problem solving with staff, and working with individuals from diverse backgroundsProficient in using crisis intervention strategies to mitigate the impact of symptoms on clients and their caregiversSkills to adapt verbal and written communication to the language style of the client and their familyCompetence in assessing and reassessing diagnoses, functional limitations, and developing plans to address these limitationsCompetence in using common computer applications such as word processing, spreadsheet, and presentation softwareAbility to navigate and complete documentation in the electronic health recordSufficient writing skills to accurately complete required documentation within the time frames prescribedValid driver’s license and ability to meet agency insurance requirementsPersonal transportation requiredBelief in the mission and vision of RosecranceAdhere to prescribed work hours set by leadership, with readiness for additional hours as needed and on-call availability.Use available data to monitor effective team behavior in compliance with standards.Provide staff feedback on performance via team meetings, monthly supervision, annual reviews, and as needed.Participate as part of the management team providing support to the team and other departmental staff.Complete all necessary monthly and quarterly reports by appropriate timelinesParticipate in the on-call system as required.Complete all clinical documentation based on all appropriate regulatory requirements and organization policy.Utilize variety of treatment concepts, evidence-based practices and service modalities when providing careIdentify individuals in crisis, mitigate the impact on them and their supports, and determine appropriate actions for their care.Provide leadership by demonstrating self-motivation, seeking improved performance, problem solving while meeting the needs of the staff and consumerExercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.Deliver exceptional customer service consistently to every customer.Serve as a role model and demonstrate positive guest relations in representing the agency.Assume other related responsibilities as delegated by leadership.Schedule:
8-hour shiftsShift:8:30am - 5:00pmMonday thru FridayWork Location:
Rosecrance Walnut - Champaign, ILOnsiteBenefits:
Rosecrance values its employees and offers a comprehensive benefits package, including:Salary based on education, experience, and credentialsMedical, dental, and vision insurance with multiple plan options to meet your needs401(k) plan with employer match and discretionary employer contributionGroup Life Insurance including LTD and AD&DTuition assistance and licensure/certification reimbursementPaid Time Off, sick time, bereavement leaveReferral program earning up to $1,000 per hire!Wellness plan with certain facilities offering an on-site gymDaily pay available through financial wellness provider: UKG WalletAbout Us:Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.Health and Safety:Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.Partnerships:Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).
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