Bank of America
Process Design Consultant II
Bank of America, Charlotte, North Carolina, United States, 28245
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Process Design Consultant II
Apply
locations
Charlotte
New York
Seattle
San Francisco
Plano
time type
Full time
posted on
Posted 5 Days Ago
job requisition id
24037847
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for analyzing processes, documenting business case opportunities, and implementing process
improvement/transformation
initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.Become a member of the team transforming the way Bank of America delivers commercial credit. This role is part of the Enterprise Credit Analytics and Transformation Strategy (ECATS) team with a focus on designing credit processes and platforms to enable onboarding to target state platforms and tools. The Process Design Consultant partners with business subject matter experts, Product Owners/Managers, Change Management, and Technology to perform current state assessments, business requirements gathering, and target state design.Responsibilities:• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits• Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifactsSkills:• Reporting• Continuous Improvement• Process Design• Process Simplification• Change Management• Program Management• Process Performance Measurement• Business Process Analysis• Critical Thinking• Strategic Thinking• Scenario Planning and Analysis• Process Effectiveness• Conflict Management• Decision Making
Required Qualifications:• 5+ years of experience in Financial Services Industry• Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role• Interest in learning new platforms and technologiesDesired Qualifications:• Proficient in Excel, PowerPoint, and Visio• Familiarity with Agile software development process• 10+ years experience in Financial Services Industry• Understanding of Commercial Credit platforms and processes• Experience leading Transformation / Change initiatives and influencing stakeholders
Shift:1st shift (United States of America)
Hours Per Week:40
Pay Transparency detailsUS - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)Pay and benefits informationPay range$125,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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Posted 5 Days AgoBank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.Regardless of the position you are interested in, the starting points to building your resume are the same:1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.2. Think about why you can do the job and make a list of your skills that are relative to the job.3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume• Do be brief. Resumes should be 1-2 pages in length.• Do be upbeat and active in your wording.• Do emphasize what you have done clearly and concretely.• Do be neat and well organized.• Do have others proofread and critique your resume. Spell check. Make it error free.• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.• Don't be dishonest, always tell the truth about yourself in the most flattering light.• Don't include salary history or requirements.• Don't include references.• Don't include accomplishments that do not support your professional goals.•
Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)• Don't use italics, underlining, shadows or other fancy treatments.Seven steps to a successful interview1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
#J-18808-Ljbffr
Process Design Consultant II
Apply
locations
Charlotte
New York
Seattle
San Francisco
Plano
time type
Full time
posted on
Posted 5 Days Ago
job requisition id
24037847
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for analyzing processes, documenting business case opportunities, and implementing process
improvement/transformation
initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.Become a member of the team transforming the way Bank of America delivers commercial credit. This role is part of the Enterprise Credit Analytics and Transformation Strategy (ECATS) team with a focus on designing credit processes and platforms to enable onboarding to target state platforms and tools. The Process Design Consultant partners with business subject matter experts, Product Owners/Managers, Change Management, and Technology to perform current state assessments, business requirements gathering, and target state design.Responsibilities:• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits• Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifactsSkills:• Reporting• Continuous Improvement• Process Design• Process Simplification• Change Management• Program Management• Process Performance Measurement• Business Process Analysis• Critical Thinking• Strategic Thinking• Scenario Planning and Analysis• Process Effectiveness• Conflict Management• Decision Making
Required Qualifications:• 5+ years of experience in Financial Services Industry• Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role• Interest in learning new platforms and technologiesDesired Qualifications:• Proficient in Excel, PowerPoint, and Visio• Familiarity with Agile software development process• 10+ years experience in Financial Services Industry• Understanding of Commercial Credit platforms and processes• Experience leading Transformation / Change initiatives and influencing stakeholders
Shift:1st shift (United States of America)
Hours Per Week:40
Pay Transparency detailsUS - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)Pay and benefits informationPay range$125,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Similar Jobs (3)
Process Design Consultant II - Enterprise Transaction Services
locations
7 Locations
time type
Full time
posted on
Posted 5 Days Ago
Process Design Consultant II
locations
6 Locations
time type
Full time
posted on
Posted 5 Days Ago
Sr. Decision Engine Manager
locations
9 Locations
time type
Full time
posted on
Posted 5 Days AgoBank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.Regardless of the position you are interested in, the starting points to building your resume are the same:1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.2. Think about why you can do the job and make a list of your skills that are relative to the job.3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume• Do be brief. Resumes should be 1-2 pages in length.• Do be upbeat and active in your wording.• Do emphasize what you have done clearly and concretely.• Do be neat and well organized.• Do have others proofread and critique your resume. Spell check. Make it error free.• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.• Don't be dishonest, always tell the truth about yourself in the most flattering light.• Don't include salary history or requirements.• Don't include references.• Don't include accomplishments that do not support your professional goals.•
Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)• Don't use italics, underlining, shadows or other fancy treatments.Seven steps to a successful interview1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
#J-18808-Ljbffr