TD Bank
Store Supervisor, Cape May, Full Time
TD Bank, Trenton, New Jersey, United States,
Store Supervisor, Cape May, Full Time
Store Supervisor, Cape May, Full TimeWork Location:
Cape May Court House, New Jersey
Hours:
40
Pay Details:
$23.25 - $32.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.
Line of Business:
Personal & Commercial Banking
Job Description:
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives.
Depth & Scope:
Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives.
Provides day-to-day team leadership and work direction to ensure effective delivery of personalized service.
Monitors workflows for the teller team and platform, prioritizing tasks and delegating duties.
Demonstrates understanding of bank operational policies and establishes expectations.
Drives operational excellence in the Store, including cash handling and fraud prevention.
Education & Experience:
HS Diploma or GED required; undergraduate degree preferred.
2+ years related experience required.
Notary License (preferred).
Previous supervisory experience preferred.
Strong organizational and communication skills.
Ability to supervise and lead others.
Must maintain active registration status with NMLS.
Customer Accountabilities:
Delivers Customers end-to-end advice and engages in needs-based conversations.
Leads, coaches, and drives exceptional service at every Customer interaction.
Responsible for maintaining optimal colleague scheduling to meet Customer demands.
Acts as leader in achieving an overall Legendary Customer experience.
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and coaching.
Ensures colleagues are in compliance with all Regulatory policies.
Creates and fosters a cohesive team and promotes a strong colleague experience.
Physical Requirements:
Domestic Travel – Occasional
Performing sedentary work – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Walking – Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Who We Are:
TD is one of the world's leading global financial institutions and is committed to enriching the lives of our customers, communities, and colleagues.
Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities, and colleagues.
#J-18808-Ljbffr
Store Supervisor, Cape May, Full TimeWork Location:
Cape May Court House, New Jersey
Hours:
40
Pay Details:
$23.25 - $32.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.
Line of Business:
Personal & Commercial Banking
Job Description:
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives.
Depth & Scope:
Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives.
Provides day-to-day team leadership and work direction to ensure effective delivery of personalized service.
Monitors workflows for the teller team and platform, prioritizing tasks and delegating duties.
Demonstrates understanding of bank operational policies and establishes expectations.
Drives operational excellence in the Store, including cash handling and fraud prevention.
Education & Experience:
HS Diploma or GED required; undergraduate degree preferred.
2+ years related experience required.
Notary License (preferred).
Previous supervisory experience preferred.
Strong organizational and communication skills.
Ability to supervise and lead others.
Must maintain active registration status with NMLS.
Customer Accountabilities:
Delivers Customers end-to-end advice and engages in needs-based conversations.
Leads, coaches, and drives exceptional service at every Customer interaction.
Responsible for maintaining optimal colleague scheduling to meet Customer demands.
Acts as leader in achieving an overall Legendary Customer experience.
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and coaching.
Ensures colleagues are in compliance with all Regulatory policies.
Creates and fosters a cohesive team and promotes a strong colleague experience.
Physical Requirements:
Domestic Travel – Occasional
Performing sedentary work – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Walking – Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Who We Are:
TD is one of the world's leading global financial institutions and is committed to enriching the lives of our customers, communities, and colleagues.
Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities, and colleagues.
#J-18808-Ljbffr