Verisk
Medicare Product Support Specialist
Verisk, Woburn, Massachusetts, us, 01813
Verisk Business: Casualty Solutions (ISOCP)Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.Job Description
About the Day to Day Responsibilities of the RoleTriage general product support questions/inquiries and provide timely resolution for client, utilizing multiple tools to investigate and access data.Proactively monitor and analyze data quality to ensure accuracy of reporting and downstream impact on other contracted services.Assist with client testing requests in conjunction with ClaimSearch testing team.Ensure project documents are complete, current, and stored appropriately.Identify and document solution deficiencies and recommend solutions.Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.Qualifications
About You and How You Can Excel in This RoleExperience with data analysis and manipulation using Excel (v look-up, pivot tables)Experience with SQL queries, or the willingness to learn “plug and play” queriesWell organized and able to prioritize work independentlyExcellent written and oral communication with internal team members and external customersTeam player open to working with other departments within VeriskAbility to learn new concepts quicklyPrevious experience with insurance claims or Medicare compliance preferred5% travel for customer visits or Verisk headquarters in Jersey City may be requiredBachelor’s Degree preferredAt least 2 years of experience in a corporate office/customer facing environmentAdditional Information
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.Verisk is recognized as a Great Place to Work for outstanding workplace culture. We value learning, caring and results and make inclusivity and diversity a top priority. We’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.Verisk Analytics is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
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We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.Job Description
About the Day to Day Responsibilities of the RoleTriage general product support questions/inquiries and provide timely resolution for client, utilizing multiple tools to investigate and access data.Proactively monitor and analyze data quality to ensure accuracy of reporting and downstream impact on other contracted services.Assist with client testing requests in conjunction with ClaimSearch testing team.Ensure project documents are complete, current, and stored appropriately.Identify and document solution deficiencies and recommend solutions.Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.Qualifications
About You and How You Can Excel in This RoleExperience with data analysis and manipulation using Excel (v look-up, pivot tables)Experience with SQL queries, or the willingness to learn “plug and play” queriesWell organized and able to prioritize work independentlyExcellent written and oral communication with internal team members and external customersTeam player open to working with other departments within VeriskAbility to learn new concepts quicklyPrevious experience with insurance claims or Medicare compliance preferred5% travel for customer visits or Verisk headquarters in Jersey City may be requiredBachelor’s Degree preferredAt least 2 years of experience in a corporate office/customer facing environmentAdditional Information
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.Verisk is recognized as a Great Place to Work for outstanding workplace culture. We value learning, caring and results and make inclusivity and diversity a top priority. We’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.Verisk Analytics is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
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