Grambling State University
Assistant Athletic Director for Ticket Sales and Service
Grambling State University, Grambling, Louisiana, United States, 71245
Job SummaryThe primary duties of this position are to sell tickets, reconcile the revenue collected to the ticket audits at the close of the day, cash control and provide excellent customer service to patrons.
Job Duties & Responsibilities
Selling tickets for all athletic events
Recording the revenue from all athletic events
Process ticket sale transactions via ticket window, mail and telephone
Obtain operational knowledge of Ticketmaster host system in great detail
Review or perform balancing, depositing and reporting of daily ticket office receipts, as required
Create and distribute ticket office sales reports
Lead ticket seller
Balancing cash and receipt drawers with Ticket Manager at the end of shift
Work efficiently under high pressure and produce accurate results in a fast-paced environment
Maintain up to date daily/weekly ticket sales reports
Reconcile all game income including processing payments, maintaining files and records or invoices and payment from patrons using Excel
Coordinate athletic events sales and parking at venue
Efficient in Ticketmaster Archtics ticketing system
Professional development webinars for continuous learning with ticketing in athletics
Preparing for ticket sales at university venues by arranging petty cash bags, folder, supplies needed for game day ticket sellers
Overseeing of units of the ticket office
Extensive knowledge of department processes.
Performs other duties as assigned
QualificationsMinimum:
Bachelor’s Degree is required in business or related field.
Two or more years of experience with cash management
Effective written/oral communication
Must be able to use Microsoft Word and Excel
Advanced knowledge of computerized ticket sales
Great customer service experience
Must be able to count, receive and distribute money
Ticketmaster experience is required
Strong organizational and general math skills
Flexible in working weekends, irregular work hours and possible travel
Supervisory experience
Preferred:
Master’s Degree in marketing or related business field
Previous experience in intercollegiate athletics
Supplemental InformationApplications without the following will not be considered complete:
Cover Letter
Resume
Transcript(s) if applicable
Curriculum Vitae if applicable
#J-18808-Ljbffr
Job Duties & Responsibilities
Selling tickets for all athletic events
Recording the revenue from all athletic events
Process ticket sale transactions via ticket window, mail and telephone
Obtain operational knowledge of Ticketmaster host system in great detail
Review or perform balancing, depositing and reporting of daily ticket office receipts, as required
Create and distribute ticket office sales reports
Lead ticket seller
Balancing cash and receipt drawers with Ticket Manager at the end of shift
Work efficiently under high pressure and produce accurate results in a fast-paced environment
Maintain up to date daily/weekly ticket sales reports
Reconcile all game income including processing payments, maintaining files and records or invoices and payment from patrons using Excel
Coordinate athletic events sales and parking at venue
Efficient in Ticketmaster Archtics ticketing system
Professional development webinars for continuous learning with ticketing in athletics
Preparing for ticket sales at university venues by arranging petty cash bags, folder, supplies needed for game day ticket sellers
Overseeing of units of the ticket office
Extensive knowledge of department processes.
Performs other duties as assigned
QualificationsMinimum:
Bachelor’s Degree is required in business or related field.
Two or more years of experience with cash management
Effective written/oral communication
Must be able to use Microsoft Word and Excel
Advanced knowledge of computerized ticket sales
Great customer service experience
Must be able to count, receive and distribute money
Ticketmaster experience is required
Strong organizational and general math skills
Flexible in working weekends, irregular work hours and possible travel
Supervisory experience
Preferred:
Master’s Degree in marketing or related business field
Previous experience in intercollegiate athletics
Supplemental InformationApplications without the following will not be considered complete:
Cover Letter
Resume
Transcript(s) if applicable
Curriculum Vitae if applicable
#J-18808-Ljbffr