TD Bank
Issue Management Product Owner
TD Bank, Laurel, Florida, us, 34272
Work Location:
États-Unis d'AmériqueHours:
40Pay Details:
$86,840 - $139,360 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.The Product Owner I is responsible to ensure that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.Depth & Scope:Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areasAccountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practicesIntegrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operationsInterprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or servicesLeads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexitySolves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutionsUses sophisticated analytical thought to exercise judgement and identify solutionsImpacts the achievement of sub-function or business line objectives within the area they are accountable forCommunicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholdersWorks autonomously as the lead and guide others within area of expertiseEducation & Experience:Undergraduate degree and / or product certificate7+ years relevant experience3-5 years Product Owner or Agile related delivery experienceCertified Scrum Product Owner (CSPO) certification and project management experience considered an assetScaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an assetPreferred Qualifications:Issue Management/ Regulatory Project Management experienceRequirement writing/gathering for regulatory and operational processesCustomer Accountabilities:Partners with senior management to support the delivery of a product visionIn alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user valueContinuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadenceReviews performance analytics; recommend and champion strategies to enhance the customer or end user product experienceParticipates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriateProactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processesCreates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritizedProvides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance CriteriaManages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogsProactively raises issues that impede the efficient delivery of customer-focused incrementsResponsible for defect management and prioritizationShareholder Accountabilities:Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journeyEnsures on-going strategic alignment with senior management, providing feedback as appropriateConsiders development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing prioritiesUnderstands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriateLeads the submission and discussion on the Quarterly Business Review, with respect to their productProactively manages business stakeholders to obtain inputs needed for product development in a timely mannerMonitors the regulatory environment and partner with the senior management to consider changes to product strategy as neededActively coordinates and engages in risk, quality and/or business testing managementEmpowered to make product delivery decisions, escalating to senior management as appropriateActively communicates to business, technology and senior management regarding product changes and backlog prioritiesSingle point of escalation for development team, providing guidance and decisioning as neededWorks cohesively with peers to reinforce Agile processesCompiles performance metrics and share with relevant stakeholdersDefines the OKRs in partnership with numerous stakeholders across the organizationProtects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessaryKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interestSupports team development, track team performance metrics, and provides ongoing coaching and supportProvides thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journeyWorks cohesively with Scrum Master to reinforce Agile processesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for the business area / journey and the bank, both internally and / or externallyPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#J-18808-Ljbffr
États-Unis d'AmériqueHours:
40Pay Details:
$86,840 - $139,360 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.The Product Owner I is responsible to ensure that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.Depth & Scope:Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areasAccountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practicesIntegrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operationsInterprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or servicesLeads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexitySolves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutionsUses sophisticated analytical thought to exercise judgement and identify solutionsImpacts the achievement of sub-function or business line objectives within the area they are accountable forCommunicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholdersWorks autonomously as the lead and guide others within area of expertiseEducation & Experience:Undergraduate degree and / or product certificate7+ years relevant experience3-5 years Product Owner or Agile related delivery experienceCertified Scrum Product Owner (CSPO) certification and project management experience considered an assetScaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an assetPreferred Qualifications:Issue Management/ Regulatory Project Management experienceRequirement writing/gathering for regulatory and operational processesCustomer Accountabilities:Partners with senior management to support the delivery of a product visionIn alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user valueContinuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadenceReviews performance analytics; recommend and champion strategies to enhance the customer or end user product experienceParticipates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriateProactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processesCreates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritizedProvides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance CriteriaManages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogsProactively raises issues that impede the efficient delivery of customer-focused incrementsResponsible for defect management and prioritizationShareholder Accountabilities:Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journeyEnsures on-going strategic alignment with senior management, providing feedback as appropriateConsiders development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing prioritiesUnderstands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriateLeads the submission and discussion on the Quarterly Business Review, with respect to their productProactively manages business stakeholders to obtain inputs needed for product development in a timely mannerMonitors the regulatory environment and partner with the senior management to consider changes to product strategy as neededActively coordinates and engages in risk, quality and/or business testing managementEmpowered to make product delivery decisions, escalating to senior management as appropriateActively communicates to business, technology and senior management regarding product changes and backlog prioritiesSingle point of escalation for development team, providing guidance and decisioning as neededWorks cohesively with peers to reinforce Agile processesCompiles performance metrics and share with relevant stakeholdersDefines the OKRs in partnership with numerous stakeholders across the organizationProtects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessaryKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interestSupports team development, track team performance metrics, and provides ongoing coaching and supportProvides thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journeyWorks cohesively with Scrum Master to reinforce Agile processesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for the business area / journey and the bank, both internally and / or externallyPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#J-18808-Ljbffr