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Chick-fil-A, Inc.

Sr. Lead Technical Product Owner, Restaurant Development

Chick-fil-A, Inc., Atlanta, Georgia, United States, 30383


Overview:This role within the Digital Transformation and Technology department is a member of the Restaurant Development Agile Team and is responsible for products related to Restaurant Development Technology Solutions. These agile teams deliver a suite of APIs and multiple user-facing applications that establish the foundation of technology for Chick-fil-A's Restaurant Development teams. This role will be focused on delivering maximum value to the organization through these products and will be collaborating with Software Engineers, Systems Analysts, Business Analysts, and Scrum Masters. This role requires a high level of autonomy and influence as it partners with others on the Agile team.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.Responsibilities:

Serves as the final authority representing the customer’s interests in sprint backlog prioritization and requirements discussions, setting all priorities for the team in alignment with the business stakeholder roadmap(s).Works to maximize the business value delivered by the team in each development sprint.Ensures that the product delivers and maintains a high degree of uptime, security, and quality.Ensures that user stories, themes, and epics are written, refined, and clearly define a universal definition of done.Facilitates and oversees the immediate needs of the development team as they arise by being fully available to the team.Facilitates estimation sessions, backlog grooming efforts, and sprint reviews.Coordinates user acceptance testing and all necessary external validation efforts.Accepts stories after they are deemed complete by the development team.Represents the team and their efforts to others within the organization.Ensures cross-team and release requirements and dependencies are shared appropriately.Develops and maintains strong and productive relationships with all DTT and business stakeholders.Attends all team retrospectives and assists with driving continuous improvement across the team.Manages all budget requirements of the Agile team.Mentors other Product Owners and is seen as an expert and leader in the discipline of Product Ownership.Responsible for managing the product backlog across multiple product teams.Responsible for making strategic decisions regarding backlog refinement across multiple products and backlogs.Minimum Qualifications:

Knowledge and/or experience with other Agile development approaches and techniquesExperience in driving teams and management to decisionsExperience leading projects and technical teams5+ years experience with technical systems, data structures and languagesExperience with the Atlassian tool suite (Confluence, Jira, etc.)Full understanding of separation of duties between Product Owner, Scrum Master, and Team roles in Scrum.Excellent organizational skills and attention to detailStrong verbal and written communication skillsExcellent personal and relational intelligenceDemonstration of leadership and strong collaboration at all levelsAbility to quickly learn and comprehend technical systemsSelf-starter who completes responsibilities with minimal supervisionTeam player who is committed to both the team and the productStrong decision-making skills with the ability to collaborate and make decisions in the grayCreative thinker with a visionAbility to manage effectively manage vendorsStrong analytical and problem solving skillsStrong interpersonal skills and desire to work collaborativelyPreferred Qualifications:

AWS Cloud PractitionerCertified Scrum Product Owner (CSPO)Advanced Certified Scrum Product OwnerLean/Six SigmaMinimum Years of Experience:

7Travel Requirements:

10%Required Level of Education:

Bachelor's degree or equivalent experiencePreferred Level of Education:

Master's DegreeMajor/Concentration:

Related technical field of study (computer science, engineering, IT systems, etc.)

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