University of Miami
Clinical Business Operations Representative - (OBGYN)-1
University of Miami, Miami, Florida, us, 33222
Clinical Business Operations Representative - (OBGYN)
Locations: Miami, FLTime Type: Full timePosted on: Posted 5 Days AgoJob Requisition ID: R100067013The Department of OBGYN has an exciting opportunity for a full-time Clinical Business Operations Representative to work in Miami, FL.Responsibilities
Assists the department in managing expectations surrounding pre and post patient care.Obtains or reviews all patient demographic information, insurance information, and referral numbers.Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.Greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs.Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.Provides coverage for responsibilities of co-workers when assigned or as need arises.Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.Maintains confidentiality of all information.Adheres to University and unit-level policies and procedures and safeguards University assets.Minimum QualificationsHigh school diploma or equivalent.Minimum 3 years of relevant experience.Skill in data entry with minimal errors.Ability to communicate effectively in both oral and written form.Ability to work evenings, nights, and weekends as necessary.Skill in collecting, organizing, and analyzing data.Ability to work independently and/or in a collaborative environment.Commitment to the University’s core values.Responsible for triaging all patient-related calls for physicians assigned and documenting accordingly any pertinent information and instructions given by the provider and the consequent actions taken.Responsible for physician’s schedule to coordinate academic and patient-related activities.Follow-up on all results for the area of responsibility including but not limited to all lab work, pathology, and ancillary testing such as mammograms, ultrasounds, MRIs as directed by providers.Responsible for coordination of all physician surgeries and inpatient admissions according to departmental protocol.Demonstrates sustained high level of proficiency in all aspects of the job.Excellent customer service skills are required.Strong written and oral communication skills.Knowledge of medical terminology.Able to handle multiple tasks simultaneously.Any appropriate combination of relevant education, experience, and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more.Patient safety is a top priority. As a result, during the Influenza season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
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Locations: Miami, FLTime Type: Full timePosted on: Posted 5 Days AgoJob Requisition ID: R100067013The Department of OBGYN has an exciting opportunity for a full-time Clinical Business Operations Representative to work in Miami, FL.Responsibilities
Assists the department in managing expectations surrounding pre and post patient care.Obtains or reviews all patient demographic information, insurance information, and referral numbers.Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.Greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs.Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.Provides coverage for responsibilities of co-workers when assigned or as need arises.Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.Maintains confidentiality of all information.Adheres to University and unit-level policies and procedures and safeguards University assets.Minimum QualificationsHigh school diploma or equivalent.Minimum 3 years of relevant experience.Skill in data entry with minimal errors.Ability to communicate effectively in both oral and written form.Ability to work evenings, nights, and weekends as necessary.Skill in collecting, organizing, and analyzing data.Ability to work independently and/or in a collaborative environment.Commitment to the University’s core values.Responsible for triaging all patient-related calls for physicians assigned and documenting accordingly any pertinent information and instructions given by the provider and the consequent actions taken.Responsible for physician’s schedule to coordinate academic and patient-related activities.Follow-up on all results for the area of responsibility including but not limited to all lab work, pathology, and ancillary testing such as mammograms, ultrasounds, MRIs as directed by providers.Responsible for coordination of all physician surgeries and inpatient admissions according to departmental protocol.Demonstrates sustained high level of proficiency in all aspects of the job.Excellent customer service skills are required.Strong written and oral communication skills.Knowledge of medical terminology.Able to handle multiple tasks simultaneously.Any appropriate combination of relevant education, experience, and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more.Patient safety is a top priority. As a result, during the Influenza season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
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